Smith.ai is obsessed with good customer service: We present an amazing experience for your customers from initial contact through to the sale and beyond. All day, every day, our live chat agents can answer FAQ for your business, screen new leads to ensure they fit with your services, and even direct payments and book new consults on your calendar.
Zenify Me will generate leads for you, but that’s about it. They don’t screen your leads or help your existing clients in any way. Outsourced chat is only worth having on your website if it does real work for you. With Zenify Me, you could spend hours each week qualifying your own leads and answering calls from clients upset with your unhelpful “web chat.”
Furthermore, Zenify Me only offers live chat service 40 hours a week with no options after hours. Smith.ai’s agents are live 24/7, which means we capture every possible lead for your business, night and day.
For friendly agents, excellent customer service, more qualified leads, better marketing results, and AI tech-based processes, businesses prefer Smith.ai Live Chat over Zenify Me.