In-Depth Comparison vs. Engati Chatbot

Compare features and see how businesses like yours can better capture leads and serve clients with Web Chat. Web Chat:
The best alternative to Engati Chatbot

Engati Chatbot


Money-back guarantee
14 days
Per chat price
$5-10 per relevant chat
Starting price
Setup fee
Custom programming done for you
Limited based on tier/package
Seats for your staff
No seats needed
1</br>More seats for $19 per agent, per month
Terms of service
Overage costs
Priced per chat at current plan


Staffed by live agents 24/7
Text Answering
New client intake
AI-driven technology
✔ Free
Captures email with every conversation
Captures phone number if desired
Appointment scheduling
Client callbacks
Custom branding
✔ Free
Reporting & analytics
Canned responses & business FAQ
Pre-chat disclaimer
Client portal
View transcript for every chat
White-glove setup
Only available with custom-priced Enterprise plans


CRM integration
Available with paid plans starting at $249 per month
Zapier integration
Available with paid plans starting at $249 per month
Google Analytics integration
Open API


Uses conversational AI
No code builder
Train chat with your data
Automated lead qualification
Understands user intent
Smart Q&A database

Outsourced Chat vs. Live Chat Software's Outsourced Chat

Live chat software

Answers messages w/o extra staff
No, your team has to do the work
Quick one-time setup
No, do it youself
Responds immediately 24/7
Depends on your staffing
Automates lead qualification & intake
Can handle multiple chats with ease
Depends on your staffing
Screens spam & sales

Outsourced Chat vs. Chatbot Software's Outsourced Chat

Chatbot Software

Staffed by live agents
Can provide empathy or emotional intelligence
Can handle complex issues right away
Responds immediately 24/7
Can provide a personalized experience
Yes, with extensive programming
Quick one-time setup
Depends on goals and software

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Affordable plans for every budget. Chatbot is a fully automated solution for lead capture. Engati Chatbot offers quick-to-deploy chatbots for several platforms and channels.

There’s something to be said for installing the right chatbot. As with any business software, they’re not all created equally. Today’s consumer demands instant answers and self-service when they’re interacting with brands online. If you can deliver it, that will put you miles ahead of the competition.

You can use a chatbot in several ways. Of course, it can be available for troubleshooting or customer service. However, you can also use proactive chat to message people once they reach your site or after a certain period of time. This helps you engage more contacts and convert more leads. Both the Chatbot and Engati Chatbot offer solutions like this, and more, but each has its own features to consider.

Engati Chatbot bills itself as a “simply intelligent” business solution. However, despite its intelligence, it still makes users do all the work. You'll find simple-to-integrate chatbots and other communication tools. The company boasts integrations that take less than 10 minutes to build and incorporate, but that’s assuming you’re fluent with the tools and have the time to set them up accordingly.

Engati promotes easy chatbot creation for those with limited programming experience. If you’ve already got a team of agents and you want a simple-to-use tool, it does the job. However, you’ll have to pay for a business or enterprise plan to make it worth your while.

With the Chatbot, on the other hand, it’s all done for you so that you can focus on your business and still ensure that your customers are tended to. The capable chatbot learns as it goes so that you truly can set it and forget it, ensuring that your customers get the support that they need. That’s what makes the Chatbot the clear winner here.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

Per month
Chats per month
View pricing details
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for spam or unwanted sales chats
No annual contracts or setup fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Generate more leads with chat
Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.
Jorge Morales
Specialized ECU Repair


We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get today.

Affordable plans for every budget.