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24/7 AI RECEPTIONISTS
24/7 AI Receptionist for marketing and design agencies
Enhance customer engagement with Smith.ai's AI-first answering service — our AI receptionist with human support answers calls 24/7, blocks spam, captures new leads, and integrates seamlessly.
Get work done while our AI receptionist handles the calls
Your team only has so much time — you can't delegate expert design or marketing, but you can hand off client communication to our AI Receptionist. The AI Receptionist from Smith.ai can screen calls with intelligent lead qualification, book appointments directly on your calendar, take payments securely, and escalate complex inquiries to human support when needed.
Focus on your creative work while we handle client communications
The AI Receptionist from Smith.ai greets every caller professionally and captures essential project information through structured intake questions. By collecting key information upfront — such as project type (branding, web design, marketing campaigns, or creative services), timeline and budget parameters, and specific client requirements — the AI Receptionist helps identify and prioritize prospects based on your agency's specialties and team capacity.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
AI-enhanced call intelligence gives your business the lead
Make better business decisions with real-time call data powered by artificial intelligence, visualized in every Smith.ai client dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy through intelligent analytics.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“Other answering services just pass people through. They're not a gatekeeper like Smith.ai.”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
- Dedicated implementation team that ensures perfect setup from day one
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best marketing and design agency answering services do much more than pick up phone calls and take messages for designers. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from marketing managers, web designers, and agency consultants.
How does Smith.ai's AI receptionist handle complex inquiries and ensure they are properly escalated to human agents?
What are the cost advantages of using Smith.ai's AI receptionist compared to an in-house receptionist for a marketing or design agency?
How does the integration process work for the AI Receptionist with existing CRM or phone systems?
What customization options are available for tailoring Smith.ai's AI prompts to specific business needs and workflows?
Can the AI Receptionist handle bilingual calls, and what happens if a call requires human empathy or cross-cultural understanding?
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