Overflow answering service and call answering

Think of Smith.ai as an extra receptionist. We help with answering telephone calls, giving directions to your office, scheduling appointments, screening leads, and more. We'll provide a simple-to-use overflow live answering service.

As a business owner, it is important to capture every opportunity you can get. Every person that goes to voicemail could be a missed opportunity for new business. With our overflow service, you can be confident that a live agent is there to answer your incoming calls. Let us back up your team to ensure no call is left unanswered, and hold times remain low.

Never miss a call from a new lead - even at 2am. We'll answer all of your after-hours calls for 24/7 overflow coverage. By having a live agent available to answer calls outside of your regular business hours, you can be sure your potential customers are being nurtured through the sales funnel.

Running a successful marketing campaign? Have a temporary boost in calls all at once? We can answer an unlimited number of calls at once, so you can take full advantage of a peak in interested leads.

You don’t have to lose out on key information just because you’re too busy to be on the phone. Smith.ai’s real-time call data allows you to monitor call activities from a distance in our convenient online dashboard to predict business growth and costs, and make better business decisions with superior accuracy. Access everything that happened on a call, including receptionist’s notes and metadata such as actions completed, caller disposition, priority, relevance, and much more.