
Think of Smith.ai as an extra receptionist. We help with answering telephone calls, giving directions to your office, scheduling appointments, screening leads, and more. We'll provide a simple-to-use overflow live answering service.
As a business owner, capturing every opportunity is critical to your success. Every person sent to voicemail represents a missed chance for new business. With AI-first call answering enhanced by human support, you can be confident that intelligent technology handles your incoming calls with seamless escalation to professional agents when complex situations arise. Our system ensures swift call completion with minimal friction and lag, keeping your customers engaged and your business growing.

Never miss a call from a new lead - even at 2am. The AI Receptionist from Smith.ai handles all of your after-hours calls with 24/7 intelligent coverage. By combining AI efficiency with human escalation capabilities, you can ensure potential customers receive timely, professional service that nurtures them through your sales funnel in a matter of minutes.
Running a successful marketing campaign? Experiencing a spike in inquiries? Our AI-first system can manage unlimited simultaneous calls, with intelligent routing and human support for complex situations. This ensures you capture every opportunity during high-demand periods while maintaining the professional quality your brand deserves.

Prefer 100% live agents? We've got you covered.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide:
You don't need to sacrifice important information when you're focused on core business activities. The real-time call intelligence from Smith.ai allows you to monitor call activities through our comprehensive online dashboard. Make data-driven business decisions with superior accuracy, accessing everything from AI-generated summaries to human agent notes, including metadata such as completed actions, caller disposition, priority, relevance, and detailed interaction analytics.


Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
The best receptionist services do much more than answer phone calls and take messages. At Smith.ai, we provide AI-first call handling with human support capabilities ranging from intelligent appointment scheduling to sophisticated lead intake and qualification. Whether you need AI-powered coverage 24/7, during specific hours, for escalation support, or comprehensive after-hours answering services, here are answers to the most common questions about our AI-first call answering solutions.
