Not all 24/7 answering services are the same. Our intelligent AI Receptionist handles calls with remarkable efficiency, seamlessly connecting to professional agents when situations require human expertise. Every interaction maintains your business's professional standards around the clock, even after hours.
With our AI-enhanced after-hours answering service, you can advertise that your business is available by phone 24/7, including after hours. Our AI Receptionist handles routine inquiries instantly while professional human agents are always just a request away for complex calls. When your clients interact with our system, they experience consistent, professional service that reflects your brand.
You can't depend on leads to leave a message or pick up when you call back. Our AI Receptionist with optional human assistance covers your after-hours business phone calls with smart lead screening and professional follow-up, ensuring none of your leads move on to your competitors.
We are more than just a telephone answering service. Our AI-powered system doesn't simply take a message and let your leads wait — it actively schedules appointments on your behalf. When complex scheduling situations arise after hours, human agents seamlessly step in to ensure qualified leads know exactly when you'll get back to them.
Prefer 100% live agents? We've got you covered.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide:
Stay in the loop on all your calls — even when you're off the clock. Our AI-powered analytics platform provides comprehensive call intelligence and metadata through Smith.ai online dashboard. Leverage this data to predict business growth, optimize costs, and make better business decisions with superior accuracy.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
After-hours calls shouldn't mean missed opportunities. That's why our AI receptionist with human backup handles your calls and leads around the clock — not just picking up the phone, but actually getting things done.
Need appointment scheduling at 9 PM? Done. Lead qualification on weekends? Handled. A caller that needs a human touch? Our professional agents can step in seamlessly.
Whether you want AI handling most calls, with optional human support, or prefer 100% live receptionist coverage, we've got options that work for your business. Here are answers to the most common questions about our after-hours answering services.
Think of it as having the best of both worlds. Our AI Receptionist jumps on your after-hours calls right away — no waiting, no missed opportunities. It handles the routine stuff like appointment scheduling and basic questions that pour in when you're off the clock.
But here's what makes us different: when a caller needs something more complex, or they just want to talk to a person, human agents are ready to step in. Callers can ask for a human any time, or our system can automatically connect them for things like payment information, tricky scheduling, or sensitive topics.
You're not choosing between AI or humans — you're getting both. Your leads get instant answers when possible, and expert help when needed. That means no more lost opportunities just because someone called at 9 PM.
Simple: you get 24/7 coverage without the 24/7 costs. The AI Receptionist never calls in sick, never takes vacation, and handles multiple calls at once during busy periods. Most calls wrap up in just 2-3 minutes.
Plus, everything connects to your existing systems. Your CRM gets updated automatically, call data flows right into your dashboard, and you can see exactly what's happening with your business calls in real time.
Want to scale up? No problem. Need to adjust how calls are handled? Done in minutes, not weeks of training new staff. You're not locked into rigid contracts or surprise costs — just flexible service that grows with your business.
Here's the reality: 27% of your leads call outside business hours. Without after-hours coverage, you're handing those leads straight to your competitors.
Our AI Receptionist fixes that. When leads call at 8 PM or Saturday morning, they get immediate answers and can book appointments right away. No voicemail. No "we'll call you back Monday." Just instant service when they're ready to buy.
That means leads don't have time to cool off or shop around — they connect with you while they're still motivated. Your existing customers get the same professional treatment whether they call at 2 PM or 2 AM.
Need something complex handled? Human agents step in seamlessly for sensitive conversations, payments, or complicated scheduling. Your callers always feel taken care of.
Bottom line: you capture more leads, convert them faster, and keep customers happier — all while you're sleeping or focused on running your business.
Completely customizable. We're talking about AI that sounds like your business, follows your procedures, and handles calls exactly how you want them handled.
You don't get thrown a generic script and told "good luck." Our team works with you from day one. Personal onboarding calls with dedicated specialists — the whole nine yards. We set everything up so your AI receptionist knows your business inside and out.
This isn't a "set it and forget it" situation where you're left figuring things out alone. We make sure everything works perfectly for your specific needs, then stick around to help as your business grows.
Smith.ai offers transparent, flexible pricing with no hidden fees or setup costs. Our AI Receptionist plans start at just $97.50/month for 30 calls, providing intelligent call handling with seamless human support when needed. For businesses preferring dedicated human coverage, our virtual receptionist plans begin at $292.50/month.
Our per-call pricing model means you pay only for actual calls answered — never for idle time like you would with in-house staff. If you exceed your plan's call allowance, you simply pay for each additional call without being forced into a higher-tier plan. There are no setup fees, cancellation fees, or long-term contracts required.
You can save 10% with annual payment, and month-to-month flexibility is always available. Most businesses save 60-80% compared to hiring full-time staff while gaining 24/7 coverage with the perfect blend of AI efficiency and human expertise for complex situations.
Whether you choose AI-first service with human escalation or full virtual receptionist coverage, you'll receive the same white-glove onboarding, custom call instructions, and ongoing support that sets Smith.ai apart from competitors who simply provide a subscription and leave you to figure it out alone.