AI Receptionist for home services businesses

Calls come in when you're out in the field. Our AI Receptionist captures leads, schedules appointments, collects payments, and logs details instantly in your systems.

Whether you're a contractor or a home services company owner, missed calls are missed business opportunities. With our AI-first home services answering service, you can be confident that service requests never go to voicemail. Our intelligent system nurtures prospects down your sales funnel while you stay productive on-site, with seamless escalation to human agents when needed.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential service information through structured intake questions. By collecting key information upfront — such as service type needed, problem description and urgency level, property location and access requirements, preferred scheduling windows, budget considerations, or service history — the system helps identify and prioritize service calls based on your technicians' specialties and availability. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate service technician or dispatcher.

Make better business decisions with real-time call data powered by AI, visualized in every Smith.ai client dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy through our AI-powered analytics.