Call answering for home service businesses

Smith.ai's live agents manage calls 24/7 for your home services business. We'll book sales & service appointments for you — so you can focus on work.
HVAC technician working on a residential unit

Incoming calls are unpredictable

Calls come in, but you're not always available to answer them. We capture leads, schedule appointments, collect payments, and log details instantly in your systems. Whether you're a contractor or a home services business owner, it is important to be there to capture all of your customer calls. Missed calls are missed business opportunities. With our live answering service, you can be confident that service requests are not going to voicemail. Our virtual receptionists will be there to help fulfill your customers' needs and nurture potential home services customers down your sales funnel.

Take care of your customers while we handle the calls

There's too much to do, and you can't delegate a technician's or an installer's work. Hand off "the rest" to our live virtual receptionists. We handle capturing leads, scheduling appointments, and following-up to win business.

Two workers fixing a chimney unit
We provide 360-degree coverage to manage both your inbound and outbound customer engagement.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more

Capture and book appointments with 24/7 Live Chat.

Repairing AC units, fixing roofs, installing new floors — it's all time-consuming. Our 24/7 live virtual receptionists respond instantly to chats and texts, so new online leads are converted while you stay focused on important work.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Trusted by 3,000+ businesses

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4.6 stars
“We are very happy with it. Your receptionists are the best we’ve used so far. They go above and beyond any other service we’ve used up to this point!”
Brandon Lochridge
Armor Electric

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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end-to-end integrations

We play well with your legal software

All activities — from calls and chats to appointments and payments — logged in your firm's preferred software.
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Take the faster path to growth.
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Affordable plans for every budget.