24/7 CAll Handling

Virtual receptionists that feel like part of your team

Trained in your field, fluent in your workflows, and available 24/7 — Smith.ai’s professional live agents capture every lead while enhancing your brand.

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Done Differently since 2015

Not all receptionist services are created equally

100% of your calls are handled by our expertly trained, North American live agents.

Professionalism with empathy

Every call is answered by a real person — friendly, consistent, and trained to represent your business. We hire less than 1% of applicants to ensure every caller feels heard, respected, and ready to take the next step.

Industry expertise, powered by AI

Our live agents don’t just follow a script —they’re equipped with proprietary AI trained on millions of real calls. Custom, real-time logic enables them to handle basic intake to complex workflows with speed and precision.

Deep integration, seamless handoff

We connect directly with your CRM, calendar, and phone system to qualify leads, book appointments, transfer callers, and send summaries — automatically. Your team stays focused on what matters most.

Transparent, per-call pricing

No contracts, no hidden fees, and no surprise invoices. You pay a flat rate per call — not per minute — and we never charge for spam, wrong numbers, or robocalls. Predictable costs, measurable ROI.

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First-class caller experience

Our trained virtual receptionists greet every caller with warmth, clarity, and efficiency — resolving issues, capturing details, and representing your brand with care. It’s the kind of experience that callers remember — and trust.

Live answering, 24/7

No matter the time of day or night, your customers connect with a live receptionist — not a voicemail.

No wait times

We’ll never put your callers in a queue. Every call is answered by a friendly and professional receptionist, creating a positive first impression.

Skip the menu

Your callers don’t want to interact with an automated menu; they want help! Our receptionists engage callers immediately.

First call resolution

Most answering services take messages instead of taking action. We get your callers the help and answers they need.

Simple scheduling

Avoid all the back and forth. Our receptionists book an appointment for your leads and clients right on the call.

A smarter front line that protects your time

Our virtual receptionists do more than answer phones — they qualify leads, schedule appointments, and push data into your systems in real time. That means fewer distractions for your team, better data for your pipeline, and a smoother path from first call to closed client.

Never miss an opportunity

Our virtual receptionists act as your intake filter to screen leads based on your criteria. Save time and build your sales pipeline.

Bilingual services

Service more clients with our bilingual receptionists who provide equal care to English- and Spanish-speaking callers.

Get more out of your CRM

With over 5,000 integrations, we can add new leads, log calls from clients, trigger outbound calls, and much more.

Transparency & analytics

Leverage data in our intuitive dashboard that provides a clear view of recent activity, agent decisions, and trends.

Expert guidance at every stage

Business priorities often change. Lean on our expertise and collaboration when it's time to make adjustments.

CALL ANSWERING

Answering calls for 5,000+ businesses

Our 24/7 human and AI receptionists answer around the clock for our satisfied business partners.

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QUALITY FIRST

We lead with call quality, powered by AI

We are #1 rated across 3rd party review sites — every call we answer is assessed by AI.

4.8

4.9

4.8

4.7

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.

Jeremy Treister

CMIT Solutions

Answering, intake, scheduling, and payments ... the benefits have been enormous. We save 10-15 minutes of staff time with every call they answer.

Sara Kelley

Sibus Law Group

Their agents are so prepared. Oftentimes our customers think they have spoken to us directly and not an answering service.

Ana Larson

George Brazil Heating & Cooling

An invaluable partner. They go above and beyond so our clients receive the assistance they deserve. Nothing short of exceptional.

Michelle Bush

May Jung Law

My only regret is that I didn't discover Smith.ai sooner. In the last week, I've received more leads than in the previous 2 months.

Cristina Molteni

Molteni Employment Law

Smith.ai is responsive, professional, and so incredible for my law firm! I'm so glad I compared the top services and selected Smith.ai!

Jalal Dallo

Dallo Law

end-to-end integrations

Connected to your key systems. No manual work.

Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.