You've got too much on your plate already, and there are just some things you can't delegate. But with our AI Receptionist, you can hand off call handling to our smart system. We can answer and screen incoming calls, schedule appointments, log notes in your CRM, and much more. While you're focused on growing your business, every important caller gets professional service instead of voicemail - with our North American agents ready to jump in when needed.
You only get one shot at a first impression. The AI Receptionist from Smith.ai helps welcome customers and makes your business look bigger than it is. With our 24/7 phone answering service, we answer important calls outside your regular hours. By collecting key information upfront and identifying genuine potential customers, the system helps prioritize leads based on your company’s criteria.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive Virtual Receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our Virtual Receptionist plans provide dedicated human agents trained specifically on your business and industry.
Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. The AI Receptionist captures detailed information from every interaction, with human agents providing additional context when called upon. Every call summary includes actions completed, caller disposition, priority, and call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.
Start by thinking about the challenges your business faces every day. Ask yourself: Does your team struggle to keep up with incoming calls? Do leads slip through the cracks because no one's available to answer? Are spam calls eating up your time?
The AI Receptionist from Smith.ai handles these problems while you focus on running your business. It greets callers, captures leads, screens inquiries, and even schedules appointments — all without making anyone wait.
Next, consider your call volume and coverage needs. Do you get fifty calls a month or five hundred? Do you need someone answering phones 24/7, or just during business hours? The AI Receptionist adapts to your activity level, so you only pay for what you actually use.
Getting started is straightforward — no annual contracts, no setup fees, and no scripts required.
The AI Receptionist from Smith.ai effectively reduces spam and unwanted calls by using smart technology to screen and block these disruptions before they interrupt your business operations. The AI system identifies patterns commonly associated with robocalls, telemarketers, and spam activities. This automated process works continuously, filtering out approximately 20-30% of typical business call volumes without requiring manual intervention from your team.
This AI-first approach minimizes time wasted on unwanted interactions and enhances productivity by allowing you to focus on meaningful calls and business tasks. The AI system's ability to learn and adapt over time means it becomes increasingly effective at recognizing and dealing with spam as it gains more interaction data.
In scenarios where a call might need human intervention, our North America-based agents are available to provide further support, maintaining a balance between efficiency and personalized service.
The AI Receptionist from Smith.ai leads to significant cost savings by eliminating the substantial costs associated with traditional staffing. An in-house receptionist typically requires a full-time salary, benefits, and resources for training and workspace, which can sum up to more than $40,000 annually. In contrast, Smith.ai offers a more financially feasible solution starting at $97.50 per month.
The need for overtime pay due to extended work hours or covering sick days and vacations is effectively removed by the AI Receptionist, which ensures continuous 24/7 coverage without gaps. The AI Receptionist automates routine tasks such as call screening and spam blocking, reducing time spent on manual tasks and decreasing staffing needs.
This automation minimizes disruptions, allowing existing human resources to focus on higher-value activities. The flexibility and scalability means you can handle peaks in call volume without needing costly temporary hires. The AI Receptionist enables you to operate more cost-effectively while maintaining high levels of customer service.
The AI Receptionist from Smith.ai offers highly customizable options that can be tailored to fit your specific business needs. Unlike competitors who offer one-size-fits-all solutions or drop you in the ocean after signup, Smith.ai provides white-glove implementation with infinite customization that reflects your business processes and objectives.
Customization begins with personalized AI instructions that maintain consistent branding and service quality. You can integrate the AI Receptionist with over 7,000 business applications, including your CRM, calendar, and project management tools, ensuring seamless communication with existing systems. Industry-specific protocols can be implemented for sectors like legal, healthcare, and home services, addressing unique operational needs.
The AI Receptionist can be programmed to prioritize calls based on urgency, caller type, and your availability. This ensures calls are handled according to your preferred business strategy. Personalized intake questions gather necessary client information efficiently, aligning with your specific data collection requirements. With onboarding specialists to assist in configuration, the AI Receptionist gets fine-tuned to represent your brand accurately and meet your industry's demands.