24/7 AI RECEPTIONISTS

AI Receptionist service for small businesses

The AI Receptionist from Smith.ai becomes your small business's partner, handling calls 24/7 with AI-first efficiency and optional human support. The AI Receptionist screens calls, captures leads, books appointments, and more.

Get work done while the AI Receptionist handles the calls

You've got too much on your plate already, and there are just some things you can't delegate. But with our AI Receptionist, you can hand off call handling to our smart system. We can answer and screen incoming calls, schedule appointments, log notes in your CRM, and much more. While you're focused on growing your business, every important caller gets professional service instead of voicemail - with our North American agents ready to jump in when needed.

Quality leads will grow your business

You only get one shot at a first impression. The AI Receptionist from Smith.ai helps welcome customers and makes your business look bigger than it is. With our 24/7 phone answering service, we answer important calls outside your regular hours. By collecting key information upfront and identifying genuine potential customers, the system helps prioritize leads based on your company’s criteria.

The most advanced and customizable call handling solution available.

The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.

What sets Smith.ai apart:

  • Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
  • True 24/7 coverage with intelligent call routing and seamless human escalation when needed
  • Complete call handling including complex scheduling, payment processing, and sensitive conversations
  • Advanced CRM integration with 7,000+ business tools and custom workflow automation
  • Dedicated onboarding support with platform specialists and account managers ensuring optimal setup
  • North America-based receptionists to support callers when needed
  • Professional representation that adapts to your brand voice and industry requirements

Looking for 100% human-powered coverage?

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive Virtual Receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our Virtual Receptionist plans provide dedicated human agents trained specifically on your business and industry.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
67%
of customers who receive excellent service spend up to 14% more
%

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. The AI Receptionist captures detailed information from every interaction, with human agents providing additional context when called upon. Every call summary includes actions completed, caller disposition, priority, and call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Get the most out of Smith.ai

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Smith.ai is trusted by 4,000+ businesses

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4.7 stars
“So much more than an answering service. Smith.ai gives us a personal way to focus on executing at the fast pace required in startup life.”
Jason Shaw
MyPerfectColor

TALK TO OUR TEAM of experts

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Dedicated implementation team that ensures perfect setup from day one.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
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END-TO-END INTEGRATIONS

We play well with your software

Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.
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Frequently asked questions

The best answering services for small businesses do much more than pick up phone calls and take messages. The AI Receptionist from Smith.ai handles call answering, appointment scheduling, lead qualification, and more — with support from professional virtual receptionists when needed. Whether you need AI-first call coverage full-time, for overflow support, or after-hours, here are answers to the most common questions from small business owners and operators.

Take the faster path to growth.
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Affordable plans for every budget.