
You've got too much on your plate already. And the important stuff? You can't delegate that. The AI Receptionist from Smith.ai becomes a part of your small business operations, handling screening incoming calls, appointment scheduling, and payment collection. While you're focused on growing your business, every important caller gets professional service with human support for escalations when needed.
You only get one shot at a first impression. The AI Receptionist from Smith.ai helps welcome customers and makes your business look bigger than it is. With our 24/7 phone answering service, we answer important calls outside your regular hours. Professional AI-first service with human support can turn potential customers into actual clients and keep your current customers happy.

The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive Virtual Receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our Virtual Receptionist plans provide dedicated human agents trained specifically on your business and industry.

Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. The AI Receptionist captures detailed information from every interaction, with human agents providing additional context when they handle escalations for complex situations.
Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.


The AI Receptionist from Smith.ai offers highly customizable options that can be tailored to fit your specific business needs. Unlike competitors who offer one-size-fits-all solutions or drop you in the ocean after signup, Smith.ai provides white-glove implementation with infinite customization that reflects your business processes and objectives.
Customization begins with personalized AI instructions that maintain consistent branding and service quality. You can integrate the AI Receptionist with over 7,000 business applications, including your CRM, calendar, and project management tools, ensuring seamless communication with existing systems. Industry-specific protocols can be implemented for sectors like legal, healthcare, and home services, addressing unique operational needs.
The AI Receptionist can be programmed to prioritize calls based on urgency, caller type, and your availability. This ensures calls are handled according to your preferred business strategy. Personalized intake questions gather necessary client information efficiently, aligning with your specific data collection requirements. With onboarding specialists to assist in configuration, the AI Receptionist gets fine-tuned to represent your brand accurately and meet your industry's demands.
The AI Receptionist from Smith.ai effectively reduces spam and unwanted calls by using smart technology to screen and block these disruptions before they interrupt your business operations. The AI system identifies patterns commonly associated with robocalls, telemarketers, and spam activities. This automated process works continuously, filtering out approximately 20-30% of typical business call volumes without requiring manual intervention from your team.
This AI-driven approach minimizes time wasted on unwanted interactions and enhances productivity by allowing you to focus on meaningful calls and business tasks. The AI system's ability to learn and adapt over time means it becomes increasingly effective at recognizing and dealing with spam as it gains more interaction data.
In scenarios where a call might need human intervention — especially if it's ambiguously categorized — our North America-based agents are available to provide further support, maintaining a balance between efficiency and personalized service.
The AI Receptionist from Smith.ai leads to significant cost savings by eliminating the substantial costs associated with traditional staffing. An in-house receptionist typically requires a full-time salary, benefits, and resources for training and workspace, which can sum up to more than $40,000 annually. In contrast, Smith.ai offers a more financially feasible solution starting at $97.50 per month.
The need for overtime pay due to extended work hours or covering sick days and vacations is effectively removed by the AI Receptionist, which ensures continuous 24/7 coverage without gaps. The AI Receptionist automates routine tasks such as call screening and spam blocking, reducing time spent on manual tasks and decreasing staffing needs.
This automation minimizes disruptions, allowing existing human resources to focus on higher-value activities, maximizing productivity. The flexibility and scalability mean you can handle peaks in call volume without needing costly temporary hires or delays in scaling operations. The AI Receptionist enables you to operate more cost-effectively while maintaining high levels of customer service.
Combining the AI Receptionist from Smith.ai with human support provides small businesses a strategic advantage by maximizing efficiency and customer satisfaction. This hybrid approach offers 24/7 availability and instant response times, capturing every potential client interaction, which is crucial for maintaining and growing your customer base.
The AI Receptionist manages routine tasks like call screening, lead qualification, and appointment scheduling, allowing human staff to focus on higher-value activities that require personal judgment and creativity. This separation ensures routine interactions are handled swiftly and accurately, while complex or sensitive situations receive the personal touch only humans can provide.
The integration reduces operational costs significantly compared to hiring a full-time receptionist. AI-driven processes enhance productivity by eliminating distractions from spam calls and providing consistent service quality, which helps build a professional image and increase customer loyalty.
The combination also offers flexibility in scaling operations as your business grows, eliminating delays associated with hiring and training new staff. This flexibility ensures customer service quality remains high, which is essential for retaining clients and driving business success.
Smith.ai prioritizes customer data security and has implemented robust measures to ensure data, particularly during payment processing, is protected according to industry standards. Payment transactions are handled over secure connections to safeguard sensitive information against unauthorized access using encryption technologies that render data unreadable to unauthorized entities.
In compliance with Payment Card Industry Data Security Standards (PCI DSS), Smith.ai ensures all transactions are processed securely, minimizing the risk of data breaches. Advanced authentication measures verify the identity of both parties involved in payment transactions.
The AI Receptionist from Smith.ai is designed to log transaction details without storing sensitive payment information, reducing the risk of data exposure. By adhering to stringent privacy protocols and leveraging cutting-edge security solutions, Smith.ai ensures confidentiality and trustworthiness of its services, providing peace of mind for businesses and their clients.
