Follow-up and outbound callback service

We call back qualified web leads who complete forms or download lead magnets.

Capture more leads with 24/7 call-backs

82% of consumers expect an immediate response to a sales inquiry. Whether you have a social media lead request a quote or a website visitor leaves a voice mail, our virtual receptionists work around the clock to quickly respond. When we call-back your lead, you'll be the first business to respond and win the client every time.

Sales-oriented receptionists

With professional receptionists ready to impress your leads, Smith.ai serves as a team for outbound sales calls. Drive more conversions without needing to hire and train staff.

82% of consumers expect an immediate response to their sales inquiries.

Screening & scheduling saves you time

We'll ask a couple of screening questions and book qualified leads on the calendar you already use. That way, you spend time on the leads most likely to convert to clients. Not only can you follow-up with potential leads with our call-back feature, but our virtual receptionist can answer and screen your incoming calls to save you even more time!

Follow-up texts & emails

After calling, qualifying, and scheduling your leads, we can send a SMS message or email with links to intake forms or more information. Start nurturing your new leads immediately!

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Detailed call intelligence gives you the upper hand

Give your sales team the power to access valuable lead information before they meet with a lead. With Smith.ai offering you access to real-time call data, detailed call summaries, and call recording & transcription, your team can better understand who your leads are, what they want, and how to give it to them, setting the stage for more successful consultations and conversions.

Trusted by 3,000+ businesses

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“Smith.ai exceeds my expectations at every turn, working with a very customized script for a very personal customer experience.”
Heidi Thompson
Lifeguarding Legacies

TALK TO OUR TEAM of experts

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Frequently asked questions

The best virtual receptionist and chat services do much more than pick up phone calls, answer chats and SMS text, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need live staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our outbound call-back services, specifically.

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Affordable plans for every budget.