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Take the faster path to growth. Get Smith.ai today.
Affordable plans for every budget.
24/7 AI RECEPTIONISTS
Receptionist Service for Software Companies
The AI Receptionist from Smith.ai becomes your software company's partner, handling calls 24/7 with AI-first efficiency and human support. Qualify leads, schedule demos, and get intelligent.
Support tickets and sales calls never stop
Calls come in when you're coding features, fixing bugs, or running product demos. Your AI Receptionist captures leads, schedules demos, handles support requests, and logs details instantly in your systems. With our AI-first service backed by human support for escalations, high-value prospects and urgent support needs never hit voicemail.
Ship code while AI handles the calls
The AI Receptionist from Smith.ai becomes a part of your software company, greeting every caller professionally and capturing essential information through structured intake questions. By collecting company size, software needs, budget range, and implementation timeline upfront, your AI Receptionist identifies and prioritizes qualified leads based on your product offerings and ideal customer profile.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics give your software company the lead
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. Track lead quality, conversion patterns, and support trends to predict growth metrics, customer lifetime value, and ROI with superior accuracy.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“After the Woolsey fire I thought my business would close. But I am able to grow with Smith.ai chat and phone answering services.”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best software and SaaS answering services do much more than pick up phone calls and take messages for SaaS representatives. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from technical support specialists, software developers, and SaaS managers.
What are the specific advantages of using the AI Receptionist from Smith.ai over a traditional receptionist?
How does the AI Receptionist from Smith.ai integrate with existing CRM systems and other business tools?
In what ways does the AI Receptionist from Smith.ai ensure customization to fit a specific SaaS company's needs?
How does the pricing model from Smith.ai for AI Receptionist services compare to the cost of maintaining an in-house receptionist?
What unique features does the answering service from Smith.ai offer for handling complex customer interactions or emergencies?
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