Chat

Smith.ai Intelligent Chat

The fastest & friendliest way to capture website leads for small businesses

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Smith.ai is known for superior virtual receptionist & intake services by phone. Now, we can also capture leads, book new clients, and complete client intake on your website.

THE BASICS!

  • Live U.S.-based chat agents on duty weekdays 6am-6pm PT/9am-9pm ET
  • Appointment & call-back scheduling with calendar integration
  • Payment collection with billing software integration
  • Lead qualification & intake with CRM integration for complete workflows
  • Chat-to-call feature for live transfer to you or Smith.ai receptionists
  • Instant chat transcripts via email or SMS. Plus, daily summary reports.
Most people prefer to chat than call — it's how they want to do business.
Carrie Ward
Ward Law Group, LLC

What's so special about smith.ai chat?

From attorneys to accountants, we understand your business and your clients' specific needs. After handling over 400,000 client calls, we can capture, qualify, and intake leads like no one else.

Our system gets smarter as it knows your customers, refining your intake funnel to constantly improve your qualification and conversion. While other services use scripts, our AI learns what's effective, and refines.

Other chat products qualify...but still require you to close the deal. We can book appointments, take payment, and best of all, get a human on the phone: Qualified people can either get a call from our receptionists (or you) during business hours.

Predictable Pricing for relevant leads

Set your chat hours. Per-chat pricing, not per-lead.
No charge for bots, spam, or irrelevant chats.
No contracts or setup fees. Change your plan anytime.

AVAILABLE 6AM – 6PM PST / 9AM – 9PM EST MONDAY – FRIDAY

Starter
$120
Per
Month
20
Live
Chats
$6/Chat after 20
Basic
$300
Per
Month
60
LIVE
CHATS
$5/CHAT after 60
Pro
$900
Per
Month
200
LIVE
CHATS
$4.50/CHAT after 200

ADD-ONS