LIVE WEBSITE Chat

Smith.ai Intelligent Chat

The fastest & friendliest way to capture website leads for small businesses

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Smith.ai is known for superior virtual receptionist & intake services by phone. Now, we can also capture leads, book new clients, and complete client intake on your website.

THE BASICS!

  • Live U.S.-based receptionists on duty weekdays 6am-6pm PT/9am-9pm ET
  • Appointment & call-back scheduling with calendar integration
  • Payment collection with billing software integration
  • Lead qualification & intake with CRM integration for complete workflows
  • Chat-to-call feature for live transfer to you or Smith.ai receptionists
  • Instant chat transcripts via email or SMS. Plus, daily summary reports.
Smith.ai's live chat has been an extension of our office. We sleep well knowing that they will handle things professionally, every time.
Scott M. Peterson
D'Orazio Peterson
Drift
some
some
some
n/a
Pro plan only
Per month ($50-500)
Ngage
some
Variable
Per lead ($35)
Apex Chat
Never
Per relevant chat($8-12)*
Lead qualification
Setup fee
Pricing
$400
Per lead ($18-20)
Smith.ai
Mobile-optimized
Custom branding
Bilingual agents
CRM integration
Call-connect to virtual receptionists
Call-connect to you & your staff
Appointment scheduling
Payment processing
AI-driven technology
Staffed by live receptionists
Full client intake

What's so special about smith.ai chat?

From attorneys to accountants, we understand your business and your clients' specific needs. After handling over 500,000 client calls, we can capture, qualify, and intake leads like no one else.

Our system gets smarter as it knows your customers, refining your intake funnel to constantly improve your qualification and conversion. While other services use scripts, our AI learns what's effective, and refines.

Other chat products qualify...but still require you to close the deal. We can book appointments, take payment, and best of all, get a human on the phone: Qualified people can either get a call from our receptionists (or you) during business hours.

Predictable Pricing for relevant leads

Set your chat hours. Per-chat pricing, not per-lead.
No charge for bots, spam, or irrelevant chats.
No annual contract or setup fee. Change plans anytime.

AVAILABLE 6AM – 6PM PST / 9AM – 9PM EST MONDAY – FRIDAY

Starter
$60
Per
Month
5
Live
Chats
$12/Chat after 5
Basic
$150
Per
Month
15
LIVE
CHATS
$10/CHAT after 15
Pro
$240
Per
Month
30
LIVE
CHATS
$8/CHAT after 30

ADD-ONS (+cost per chat/mo)