Calls, chats, texts & more

24/7 answering service for solo businesses

Accelerate growth with the power of live receptionists from Smith.ai.

Get work done while we handle the calls

There's too much for a solo business owner to do. And you can’t delegate expert work. Hand off "the rest" to our receptionists. We can screen calls, book appointments, and take payments.

Quality leads will grow your business

A virtual receptionist plays a vital role in welcoming a client to your business, and gives you the appearance of being a larger company.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

An extension of your office

Our virtual receptionists qualify new leads, schedule appointments, make outbound calls, accept payments, log notes in your CRM, send follow-up messages, and much much more.

24/7 web chat and texts

Prospective clients come to your website with questions. With 24/7 Live Chat, we can respond in seconds and turn website visitors into clients. Plus, we can answer your texts .

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads that are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
“Smith.ai is an absolutely indispensable part of my business. I'm honestly not sure how I would run a solo practice without them. My lead-to-client conversion rate is now about 50% thanks to their virtual receptionists.”
Louis DiLello
Chestnut Hill Legal

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Frequently asked questions

The best answering services for solo businesses do much more than pick up phone calls and take messages for entrepreneurs. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of solo businesses.

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.