we’re hiring!
Careers @ Smith.ai
where you fit in
Open Positions
what we do
Human insight with AI precision
We’re a tech-focused company solving today’s biggest customer engagement problems for small & medium businesses. But as amazing as our AI is, humans are a critical part of the system. It’s our live agents and behind-the-scenes teams that make our solutions the best available.
Improvement is our North Star. We constantly seek to expand our knowledge in the areas of what we do so we can better support our customers — and each other.
From in-house engineers to product designers to sales executives to client onboarding specialists, each department communicates, organizes, prioritizes, and reflects. As diverse individuals with different strengths and weaknesses, we lean on each other throughout our daily projects and tasks. This environment of trust builds better teams to achieve our goals.
what we believe
Our core values
Why?
The most important thing
Accountability is key
Assume it won’t work
Customers first
Communicate with respect
Value relationships
where we work
Centered around a mission, not a headquarters
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Our focus is clear. We help businesses prioritize what they do best. Solving their customer engagement challenges frees them up to focus on more impactful work. In doing so, they can enjoy greater peace of mind, generate new sales opportunities, and keep their existing customers happy.
Our work environment is challenging, rewarding, and empowering, while our employees are adaptable, ethical, and reliable. Team members band together to build better experiences for our customers. We have cultivated a culture of excellence that works to make a difference in the lives of our small business clients (and their bottom lines).
We can only do this by building the best teams. That means hiring top people and valuing the qualities that make them stand out. It means fostering relationships and knowing that the whole is greater than the sum of its parts.
our reviews
Don’t take our word for it
There’s so many ways to feel connected to co-workers.
Connectivity to leadership is incredibly inspiring.
My team doesn’t just say nice things randomly.
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