Receptionists promptly return any calls lost due to cell connection issues or incomplete voicemails.
Call Notifications via Text Message
We can instantly text you contact's name, phone number, and email (if collected) after every call.
Answering Texts to Your Number
When prospective clients text your Smith.ai phone number, receptionists will text back.
Daily Call Summary via Email
At 6:30 PM PT, you’ll receive a daily email summarizing each call you received on that day.
Receptionists mark all calls with type and urgency. This metadata is passed to you in the call summaries.
Receptionists can make outbound calls on a one-time or recurring basis.
Recommended Businesses Referral
Receptionists can monetize your "bad leads" by referring them to someone on your custom list of businesses.
Receptionists will call clients with upcoming appointments to reduce no-shows and cancellations.
Outreach Campaign Services
24-7 Live Receptionists
Friendly, professional, live receptionists handle all your calls with a smile and sound just like in-house, or better!
Online Campaign Dashboard
For each campaign, you can monitor the current status and number of attempts we've made per call recipient, right from your Smith.ai dashboard.
Your virtual receptionists will initiate calls using a personalized greeting specified by you.
Our receptionists will handle calls and carry out your scripted guidelines for the conversation with your stated objective as their main focus. If your goal is to have us sign up event registrants, book appointments with leads, or secure donations from pledges, we will make your goal our #1 prerogative.
Adjustable Call Cadences
For each campaign, you can set the timing between each call, the days calls are made, and more.
Our receptionist service is available 24/7. Let us know if you want to set specific answering hours.
As long as you can access your cell phone or email, you can receive call summaries — anywhere in the world.
Set Availability via SMS
Easily text us your status. Just type “away for 1d” or “voicemail” to tell us how to handle your incoming calls.
Are you or your callers located out of the United States? No problem! We can transfer calls anywhere in the world.
Call Recording & Transcription
Upon optional opt-in, we’ll automatically record all calls handled by our receptionists, providing you with powerful customer insights and important information from calls where more detail or context is needed.
Find a conversation quickly without remembering the caller's phone number, name, or when the call happened with searchable transcripts. Transcripts are included with call recording, which is an optional feature.
Privacy & Security
We automatically mask personally identifiable information (PII) in recordings and transcripts. Details such as credit card information and social security numbers are redacted to fully protect your callers and your business.
Access call recordings and transcriptions directly from your CRM when connected to your Smith.ai services.
Billing & Fees
Dead Simple Billing
Base monthly fee, and any overage.
No Setup Fees
There is no setup fee.
No Hidden Fees
You won’t find any surprises on your bill from Smith.ai.
No Cancellation Fees
Month-by-month contracts mean you can cancel at any time — without any penalty or cancellation fee.
Pricing Per Call — Not Per Minute
Pricing per minute results in hurried calls, expensive bills, and unpredictable costs. Nope. Not with us.
Whatever your needs or call volume, we can customize a plan for you that’s still priced competitively.
At Smith.ai, our customers come first. We are always interested in hearing what you need and do our very best to build new features to accommodate you. Please reach out to us with any questions about customization at email@example.com or call us at (650) 727-6484.
Live Chat Services
Friendly, professional, live agents available to answer questions & qualify leads 24/7.
From language-translation to qualification playbooks, our proprietary live chat technology enables agents to assist your clients with exceptional care and unparalleled efficiency.
Custom Knowledge Base & Q&A
Build a knowledge base that makes accessing answers to common questions easy for our live receptionists or your full-time chatbot.
SMS Text Answering
Our live agents can answer text messages sent to your business, following your custom instructions to capture, screen, and schedule new leads.
Our live agents can answer Facebook messages for your business, following your custom instructions for handling new leads and current clients.
Your chat widget can prompts the web visitor to engage in a conversation immediately, or after 15, 30, or 60 seconds.
Get notified on your phone via text message (SMS) every time a new chat occurs. You'll know when new leads come in.