Your AI Front Desk
Intelligent call handling powered by AI—fully staffed 24/7 and built to scale as you grow.
Do it yourself
Month-to-month plans
Self-Service month-to-month FOR SIMPLE CALL FLOWS
Starting at
$95/mo
Billed monthly
~ 2 calls/day | ~ 5 calls/day | ~ 15 calls/day |
|---|---|---|
$95/mo | $270/mo | $800/mo |
$1.90/call | $1.80/call | $1.60/call |
- Commitment-free
- Backed by 500+ Live Agents
- No dedicated AI solutions experts
- No dedicated customer success manager
- No custom integrations or call flows
- Unused calls expire monthly
- Overages at $2.40/call
Done for you
Annual plans
Guided plans with Setup, customization, and optimization
Starting at
$500/mo
Billed annually
~ 10 calls/day | ~ 25 calls/day | ~ 55 calls/day |
|---|---|---|
$500/mo | $1,000/mo | $2,000/mo |
$1.50/call | $1.33/call | $1.20/call |
- Best value and price lock
- Backed by 500+ Live Agents
- AI experts fine-tuning and optimizing for your business need
- Dedicated customer success manager
- Deeply connected into your systems
- Flexible call usage for entire subscription
- No overages
Enterprise plans
We can build custom plans to fit your team’s unique needs.
ANNUAL PLAN EXCLUSIVES
Features included in annual plans
Create a truly custom AI Receptionist that is purpose-built for your business, custom-created to sync with all your business logic, and gets better and better with every call.
Full-service configuration & optimization
We dedicate a team of solutions experts to learn your business needs and work alongside you to supercharge your call logic with a custom-built AI Receptionist.
Custom integrations & workflows
We already offer dozens of native integrations and 7,000+ more integrations via Zapier —but annual customers can work with us to create custom integrations unique to their business.
AI trained to improve conversion rate over time
We will fit and fine-tune a custom AI that thinks, acts, and does exactly what you need it to do. We can create your own voice, your own personality, and craft the perfect persona.
Included with annual plans. Available as a $2,000 add-on for monthly plans.
CORE FEATURES
Features included in all plans
Core features included in every AI Receptionist plan, no matter your call volume.
CRM integrations
Call details are sent automatically to your CRM or Zapier.
We support HubSpot, Salesforce, Clio, and many more.
Lead qualification
We’ll capture and qualify your leads based on your custom criteria.
Leads are screened to determine if they are a good fit based on needs, location, and budget.
New lead intake
We’ll ask business-specific intake questions for your qualified leads.
Up to 10 short-answer questions (e.g., case number, car model, dog breed.)
Call transfers
Set up transfer destinations to efficiently route calls.
Set unique transfer destinations for different caller types.
Live agent handoff
$3/call
Our 24/7 Live Agent Network is available on-demand for specific call scenarios.
AI taps in live agents at your discretion. Unexpected technical issue? Our system escalates to a live agent for free.
AI Scheduling
AI integrates with Calendly to book appointments directly — live on the call.
AI-only scheduling available for integrated calendars. Use live agents to schedule with any calendaring platform that provides a direct link to the appointment.
Dedicated phone number
A local or toll-free phone number is given to you, and only you.
You’ll have a dedicated number to use for calls. Or port your business number at no charge.
Call recording & transcription
We’ll automatically record and transcribe all calls.
Includes access to call recordings, searchable transcripts & PII masking. Learn more.
Answer caller questions
Provide clear, helpful answers to your callers’ most common questions.
Add up to 50 custom Q&A pairs to ensure your callers get the information they need.
Instant call summaries
Get summaries sent to the tools you already use — email, Slack & Teams.
Respond to leads faster and keep your team informed after every call.
Lower cost, broader coverage.
Our annual plans provide a full AI workforce for your front office that never stops improving.
Traditional RECEPTIONIST
In-House Receptionist
$4,000/mo
1 month salary for 9-5 receptionist only Monday thru Friday
Annual Cost
$48,000+
Plus sick days, turnover, and limited coverage
VS
AI RECEPTIONIST
AI Receptionist
$500/mo
1 month cost for a 24/7 AI Receptionist that never stops improving
Annual Cost
$6,000
Complete solution with zero additional costs
Annual Savings:
$42,000
That's an 87.5% reduction in reception costs while gaining 24/7 coverage, unlimited capacity, and zero turnover risk.
ROI in first month
24/7 Coverage
Setup in 48 hours
Gets better with time
Like any new hire, your AI Receptionist improves as it learns your business.
phase
1
Onboard & Train
Days 0-30
We learn your intake process, configure call flows, connect integrations, and run test calls. Building the foundation.
phase
2
Ramp & Refine
Days 31-90
AI Receptionist handles live calls while we refine with real data. Start with after-hours and overflow, then expand.
phase
3
Production & Growth
Days 91+
Full production. Continuous improvement, new call types, deeper integrations as your practice evolves.
convert callers into clients
Smith.ai is trusted by 5,000+ businesses
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Contact Us
Not sure which plan fits?
Talk to our team. We'll help you find the right volume and commitment for your goals.
FAQs
Frequently asked questions
Everything you want to know about AI Receptionist pricing
Why does your answering service cost more than the competition?
Do spam calls count towards my quota?
How do you determine if calls are spam?
Do I have to sign a contract?
Can I change my plan?
Why do you bill by the call?
How does rollover work?
How is this worth it?
What is the money-back guarantee?
Do you offer discounted plans?