Learn how Smith.ai can help your business. We’ll address your questions about Smith.ai phone receptionists, live chat, or both.
Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients, 24/7. Pricing starts at just $210 per month.
Smith.ai is known for superior virtual receptionist & intake services by phone. Now, we can also capture leads, screen potential clients, and book consultations on your website all day, every day.
You sign up for a plan, we onboard you, generate a number, and start sending your calls to our receptionists.
To receive your money back, simply send us an email within 14 days at email@example.com with the subject line “Money-Back Request.”
You’ll get a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000. Note: Any calls or chats over your plan quota (“overage”) are not included in the money-back guarantee.
Smith is a pay-as-you-go service.
This means there aren’t any long term contracts. You pay for the receptionist service each month. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. And we will miss you.
Yes, at any time. We make it easy. If you would like to change your plan, just email firstname.lastname@example.org. Your new plan will start on the billing date for the next month.
No, as long as the lines you forward to us pass Caller ID, you won’t be charged for spam or unsolicited sales calls.
Billing per call saves you money, and there’s no mystery accounting involved. You’re trusting us to represent you. You wouldn’t rush a client off the phone and we don’t either.
Even our most expensive plan, the Pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions.
Give us a try and find out.
No problem. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours.
The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same.
No, your employees don't need their own accounts. We can transfer calls to their individual lines (such as real estate agents in a firm or IT consultants in the field). We offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer destinations for $15/month.
Yes, we care about our community. We offer significantly discounted plans for businesses affected by COVID-19 and other natural disasters. For more information, please contact us.