Smith.ai receptionists have made outbound calls for our clients from the start, but until recently, when we made those calls, your Smith.ai number appeared on caller ID. There are two problems with this:
Both of these issues affect your ability to effectively and consistently communicate with your potential new clients, existing clients, and others.
Now, you can opt to have your main business number appear on caller ID when we make outbound calls on your behalf, which solves these problems.
Making outbound calls from your business number incurs an add-on fee of $10/month to cover setup and ongoing monitoring and maintenance.
However, if you are a current Keypad customer and we are hosting this main business number for you, the fee is waived.
Either way, if you'd like to proceed:
That's it! Now, any time we make an outbound call on your behalf, our receptionists will appear to be calling from your main business line.
If you have any questions about this new outbound calling feature or other features of our virtual receptionist service, please contact Smith.ai Support at firstname.lastname@example.org or call us at (650) 727-6484 Monday through Friday, 5am – 6pm PT / 8am – 9pm ET.