24/7 AI Receptionists + Live Agents
Smart call handling built for lawyers
Smith.ai answers every call, screens out unqualified leads, and books high-potential clients on your calendar, so your firm can focus on winning cases instead of managing intake.
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WHAT LAW FIRMS NEED
Stop missing calls, wasting time, and losing leads
Without modern intake and call handling, law firms lose qualified leads, frustrate potential clients, and distract attorneys from billable work. We fix that — and supercharge your client communications.
Law firms miss high-value callers
With Smith.ai:
24/7 answering, 365 days a year, so motivated clients never contact a competing firm.
Attorneys waste time on unqualified & repeat callers
With Smith.ai:
Free up time, streamline intake, avoid spam, and prevent frequent callers from interrupting your day.
Intake quality depends on who answers the phone
With Smith.ai:
With accurate intake and AI summaries, lead qualification is done right every time.
One-size-fits-all call handling doesn't match reality
With Smith.ai:
Prospects, clients, court staff, and opposing counsel go through different call paths tailored to your firm's processes.
Leaders lack visibility into what's really happening on calls
With Smith.ai:
Get a live dashboard with a clear overview of call volume by caller type, call logs, quick actions, and full transcripts.
Slow follow-up kills conversion
With Smith.ai:
Leads are sent directly to your existing software, so your team can act quickly on the most qualified opportunities.
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The Smith.ai Difference
Designed for your firm: From first call to retained client
Most law firms don’t lose business because of bad legal work, they lose it when calls go unanswered, intake breaks down, and good leads slip through the cracks.
We handle your calls end-to-end: identifying issues, screening for conflicts, managing intake, and blocking spam, so your team can focus on what matters most.
Smith.ai replaces fragmented call handling with a purpose-built legal intake flow that captures, qualifies, and routes every opportunity, 24/7.
We handle your calls end-to-end: identifying issues, screening for conflicts, managing intake, and blocking spam, so your team can focus on what matters most.
Smith.ai replaces fragmented call handling with a purpose-built legal intake flow that captures, qualifies, and routes every opportunity, 24/7.
LEGAL FEATURES
Features built for legal teams
We’ve taken over millions of calls for our legal customers, and we’ve mastered what makes a great experience for both your callers and your law firm.
24/7 call answering
Practice-specific legal intake
Case management integration
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Call dashboard & summaries
Appointment scheduling
Complex call routing
Spam blocking
Bilingual language support
Conflict checks
Text & email follow-up
Accept collect calls
Accept payments
LEGAL INTEGRATIONS
Integrated with your Practice Management System
We’ve built our platform to integrate seamlessly with the tools lawyers use to manage their caseload. We have native integrations with top legal tools, and with Zapier you can integrate with 7,000+ additional solutions.
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Law firms love the difference
We’ve helped 5000+ businesses tackle their client communications — and they couldn’t be happier.
“Smith.ai is responsive, professional, and so incredible for my law firm! I’m so glad I compared the top services and selected Smith.ai!”
“Answering, intake, scheduling, and payments ... the benefits have been enormous. We save 10-15 minutes of staff time with every call they answer.”
"Smith.ai is going to save you so much time, really screen clients, and get to the chase — and also provide a great experience for those calling your business."
Ready to talk?
Tell us about your business and schedule a call with our team.
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Frequently asked questions
Are the calls handled by a person or AI?
Can you tell me more about your virtual receptionists and how they handle calls?
How does your Virtual Receptionist service benefit my business?
What types of businesses get the most value from Smith.ai Virtual Receptionists?
Where are your receptionists located?
How do your receptionists get to know my business?
What happens after I sign up?
What if I don't need virtual receptionists 24/?7 Can you help after hours?
How can I stay informed about the calls you handle for my business?
How does your virtual receptionist service use AI?
How do you determine if calls are spam or sales?
What do you do with information from calls?
Can I use my current phone number?
Does Smith.ai offer HIPAA-compliant service?
Can you place outbound calls to clients or leads?
How do you compare to other virtual receptionist services?