ServiceTitan

ServiceTitan is a leading home and commercial field service software and mobile app for service companies.
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DESCRIPTION

We at Smith.ai recognize how valuable time is to your home services business which is why we’re always looking for ways to save precious minutes wherever we can. Our new integration with ServiceTitan allows you to fast-track your processes with the help of powerful, intuitive tools. It's just another way Smith.ai is making your business more efficient by automating processes that otherwise would result in time-consuming copy-and-paste tasks.

How the Smith.ai and ServiceTitan integration works

When you connect Smith.ai with ServiceTitan, all calls handled by Smith.ai’s receptionists will now appear in ServiceTitan. After every call, Smith.ai will:

  • Create a new customer profile for callers who don’t yet exist in ServiceTitan
  • Match callers with existing customers who already exist in ServiceTitan
  • Add a note to the caller’s customer profile with all the call information