How Smith.ai Works

Just a Few Simple Steps to More Qualified Leads & Happier Clients

Getting started

Easy as 1-2-3

Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.

RingCentral
Jive
Verizon
Google Voice
Nextiva
Dialpad
8x8
Phone.com
Vonage
and many more.
1

Customize your instructions

Tell us about your business, budget, and growth goals. We'll build a plan to suit.

2

Send your calls & chats to us

No IT support? No problem. Easily add us to any phone system or website.

3

Try risk-free for 14 days

Fully experience our phone & chat services based on your custom communication plan.

Quick and easy setup

Just answer a few questions to get set up. You don’t need to come prepared with scripts, because we don’t use them. We’ll have conversations that follow a natural flow.

Explain how we can help your business

Don’t overthink your answers at first. As we get started we’ll learn from our interactions with your clients. We’ll actively collaborate with you from day one.

Virtual receptionists at Smith.ai cost as little as $285/month, saving you up to $33,000/year on an in-house salary.

Choose a monthly plan & change anytime

Just answer a few questions to get set up. You don’t need to come prepared with scripts, because we don’t use them. We’ll have conversations that follow a natural flow.

Begin service risk-free

Get started experiencing our services and features risk-free with our 14-day money-back guarantee. If, in the first two weeks, we’re not a fit, we’ll give you a full refund (up to $1000).

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

How our plans work

All of our plans include an allotment of "prepaid" calls. Overage is easy: Just pay for each call over your plan allotment, billed at the end of your 30-day cycle.

No-hassle spam blocking

We proactively block spam for free, so you don’t have to review bills for spam call refunds at the end of the month. We’re looking out for you in the moment.

We make outbound calls too

We’ll help you convert leads to clients and keep existing clients happy. Send us a text or email and we’ll call a client or follow-up with a new lead straight away.

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations
Frequently asked questions

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars

Your time is best spent on billable client work

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
CMIT Solutions — Downtown Chicago
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Greater growth through better conversion rates

Smith.ai is an absolutely indispensable part of my business. My lead-to-client conversion rate is now about 50% thanks to their virtual receptionists.
Louis Dilello
Chestnut Hill Legal
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Offer more positive client experiences

Smith.ai is a plug-and-play intake process and a built-in sales machine.
Gyi Tsakalakis
AttorneySync
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End-to-end customer engagement

I continue to be surprised with how we turn to Smith.ai more and more as we automate, optimize, and outsource our workflows.
Alex McFarland
Persevus
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Keep customers as your #1 business priority

We’ve been so happy with Smith.ai. Their customer obsession matches how we strive to deliver for our customers.
Thomas Aquilino
Breslow Home Design Center
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Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.