One cannot overestimate the importance of always being available to prospective clients. Smith.ai covers not just one communication channel, but four (phone, chat, SMS & Facebook Messenger) with both AI and 24/7 live service – there simply is no competitive product out there in the market today.
“I am always recommending Smith.ai to other firms, businesses, and my own clients. Smith.ai has been invaluable as Indie Law has grown to become a nationally respected brand.”
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach.”
“I have been a solo attorney for nearly 20 years and never trusted anyone to answer my phones but me. But after missing some new client calls over the years, I got a recommendation to try Smith.ai... I recommend them for sure!”
“I get a lot of great feedback from clients about their interactions with Smith.ai. The conversion rate from potential clients is about 50%, which is really great and can be attributed to the good first impression their team leaves.”
"We look well beyond the traditional limitations of marketing - delivering leads and then leads and then more leads, regardless of either the quality or conversion rate of those leads. That's why we've been working with Smith for years - because they don't see themselves as an answering service - instead they understand their role is to drive my clients' success at turning phone calls into clients. We've been able to inculcate Smith into the workflows and processes our clients already have in place. Simple put: more clients for our clients - a dramatic improvement in the overall return of our clients' investment in us."