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Putting the Finishing Touches on Your Intake

Putting the Finishing Touches on Your Intake

You're doing great work marketing your firm — but is anyone closing all of these new leads? Richard Rosen of Red Zone Legal Marketing helps you put the finishing touches on your lead intake.

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Receive Smith.ai Call Transfer Requests in Microsoft Teams

Receive Smith.ai Call Transfer Requests in Microsoft Teams

We’re excited to announce that we now integrate with Microsoft Teams (aka Teams), a messaging and communication tool in the Microsoft 365 suite. Smith.ai can now send transfer requests directly to a Teams channel, so you can choose to take calls from the platform you’re already using at work.

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New! Smith.ai Receptionists Can Run Conflict Checks for Your Law Firm

New! Smith.ai Receptionists Can Run Conflict Checks for Your Law Firm

Smith.ai receptionists can now check for conflicts of interest for your law firm during calls with new potential clients. It is increasingly common for law firms of all sizes to perform conflict checks digitally, but why do the work yourself when you can have your receptionist take care of it for you?

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New! Live Chat Leads can Request a Call and Smith.ai Receptionists Respond

New! Live Chat Leads can Request a Call and Smith.ai Receptionists Respond

Live Chat and AI Chatbots are an excellent way to capture and convert new leads. But sometimes prospective clients just want to get on the phone. Now they can with Chat to Call — a 100% Smith.ai managed feature. We chat, we call, and you get work done.

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Smith.ai Virtual Receptionists Now Answer Calls 24/7!

Smith.ai Virtual Receptionists Now Answer Calls 24/7!

We are excited to announce that we now answer your calls 24/7! Adding round-the-clock call answering services is our final step to providing you comprehensive omnichannel communications. And our professional receptionists don’t just answer and transfer calls — we follow custom instructions, qualify and intake new leads, schedule appointments, and accept payments for your business.

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How to Practice Critical Financial Management for Your Business During COVID-19

How to Practice Critical Financial Management for Your Business During COVID-19

Money is a constant worry, and even more so during a major crisis; but are you taking steps to both manage expenses now and prepare to bounce back later? Josh Youngblood of JLY Tax, LLC shares some tips on how to think about managing your business's finances.

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How to Qualify for Paycheck Protection Program Loan Forgiveness

How to Qualify for Paycheck Protection Program Loan Forgiveness

The Paycheck Protection Program (PPP) has been all over the news, but is there any left? How do you gain access to it? Our friends at Bench are here with a guest blog post to help answer that question.

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Smith.ai Recognized by Review Sites Capterra and Clutch.co for Ability to Deliver, User Reviews

Smith.ai Recognized by Review Sites Capterra and Clutch.co for Ability to Deliver, User Reviews

Smith.ai has been ranked the #2 Virtual Receptionist service by Clutch.co and a top 10 Live Chat service by Capterra. Smith.ai was the top service in either category on metrics driven by positive client reviews.

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Full-time vs. Virtual Receptionists — Which Is Right for You?

Full-time vs. Virtual Receptionists — Which Is Right for You?

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

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New! Smith.ai Live Chat Agents can Answer Facebook Messages for Your Business

New! Smith.ai Live Chat Agents can Answer Facebook Messages for Your Business

Smith.ai receptionists can now answer Facebook messages for your business, 24/7! Clients expect your business to respond quickly on Facebook just like you would on web chat, text message, and the phone. Let us answer, screen, and book your Facebook leads, exceeding expectations.

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