Blog

3 Ways Solo Practitioners and Small-Firm Attorneys Can Use AI Technology to Improve Legal Research

3 Ways Solo Practitioners and Small-Firm Attorneys Can Use AI Technology to Improve Legal Research

Attorneys working in solo and small law practices have arguably the greatest need for more efficient and accurate legal research tools because they have the fewest resources (namely time, energy, and money). Maya Bielinski, a Toronto lawyer and legal subject matter expert at ROSS Intelligence, explains how artificial intelligence (AI) and natural language processing (NLP) make the process of conducting legal research easier, cheaper, and far more reliable.

Read more…

Smith.ai Web Chat Now Integrates with Wealthbox

Smith.ai Web Chat Now Integrates with Wealthbox

Wealthbox is a simple and collaborative web-based CRM for financial planners and wealth advisors. Connect your Wealthbox account to Smith.ai Web Chat to automatically get web visitor contact info and chat transcripts in your Wealthbox account.

Read more…

3 Ways to Improve Your Online Presence and Protect Your Referrals

3 Ways to Improve Your Online Presence and Protect Your Referrals

You can get referrals, but to turn them into quality leads, follow these three steps for making your law firm's online presence shine.

Read more…

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

Web visitors commonly try to use the live chat widget on lawyers' websites to get free legal advice. Smith.ai Live Chat offers a "legal disclaimer" option and live, U.S.-based expert receptionists to turn questioners and tire kickers into qualified leads. Learn how Live Chat can maintain clear ethical boundaries and control of the conversation.

Read more…

Keypad Cloud Phone System Product Updates — May 2019

Keypad Cloud Phone System Product Updates — May 2019

The Keypad mobile app now includes Call History and Voicemail tabs, making it faster and easier to respond to missed calls. Call or text callers from the app with just one click!

Read more…

Smith.ai Web Chat Now Integrates with Lawmatics

Smith.ai Web Chat Now Integrates with Lawmatics

Lawmatics is a platform “built for lawyers, by lawyers” that automates intake, marketing, and CRM. Implement our integration for faster and easier access to new leads created by Smith.ai's website chat conversations.

Read more…

Smith.ai Web Chat Now Integrates with PracticePanther

Smith.ai Web Chat Now Integrates with PracticePanther

Connect these platforms to have all your web chat contact info and transcripts automatically logged in your PracticePanther account as new leads. Improve intake and reduce repetitive tasks by implementing this no-brainer integration.

Read more…

Google’s CallJoy vs CallRail, ZipWhip, and Smith.ai

Google’s CallJoy vs CallRail, ZipWhip, and Smith.ai

Google recently launched CallJoy, an “easy-to-use phone technology platform for small businesses.” How is it different than similar progrms, including CallRail, ZipWhip, and Smith.ai? We compare them and give some tips on using CallJoy alongside Smith.ai.

Read more…

[VIDEO] The Modern Legal Collective Live: How to Reclaim Your Time + Sanity with Maddy Martin

[VIDEO] The Modern Legal Collective Live: How to Reclaim Your Time + Sanity with Maddy Martin

MLC Live host (and Smith.ai client!) Kimberly Bennett chats with Smith.ai's Maddy Martin about ways solo and small law firm owners can use their time effectively to grow their businesses.

Read more…

[VIDEO] Smith.ai & LeanLaw Webinar: Law Firm Profitability Through Strategic Outsourcing

[VIDEO] Smith.ai & LeanLaw Webinar: Law Firm Profitability Through Strategic Outsourcing

In this webinar replay, tune in to Smith.ai's Maddy Martin and LeanLaw's Jonathon Fishman as they explain how to implement and run a lean law practice by outsourcing your receptionists, intake, scheduling, bookkeeping, and accounting.

Read more…