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MegaNewsAI Praises Smith.ai at 2019 ITEXPO

MegaNewsAI Praises Smith.ai at 2019 ITEXPO

Megan Holstein of MegaNewsAI speaks highly of Smith.ai after discovering our booth in the exhibitor hall at the 2019 ITEXPO, an event co-located with the MSPEXPO and Future of Work Expo in Fort Lauderdale, Florida, last month.

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Smith.ai Now Integrates with LawTap

Smith.ai Now Integrates with LawTap

You can now use LawTap, the appointment booking platform, alongside Smith.ai's virtual receptionist service to seamlessly onboard new clients and schedule appointments with current clients. Hand off appointment booking to us, and then just call your new or existing client at the appointed time!

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Smith.ai Live Chat Now Integrates with Clio Grow

Smith.ai Live Chat Now Integrates with Clio Grow

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Clio Grow integration, we can immediately pass contact information and transcripts from web chats into your client intake software. It's never been easier to keep track of and communicate with new leads who connected with you online.

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WEBINAR: How to Convert More Leads & Serve Clients Better with Knowledge Bases & Virtual Receptionists

WEBINAR: How to Convert More Leads & Serve Clients Better with Knowledge Bases & Virtual Receptionists

Join us for a live, free webinar on Wednesday, February 20, at 12:00 p.m. EST with Matt Bradford-Aunger, the education lead at HelpDocs.io, software that helps businesses create authoritative knowledge bases to guide users when they're stuck and reduce load for support teams. Matt and Smith.ai's head of growth & education, Maddy Martin, will discuss ways to leverage knowledge bases and virtual receptionists to convert more leads and serve clients better.

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Smith.ai Chat Now Includes Real-Time English-Spanish Translation

Smith.ai Chat Now Includes Real-Time English-Spanish Translation

Many U.S.-based small businesses serve English- and Spanish-speaking clients, which is why we have bilingual receptionists on our virtual receptionist team who staff our live calls and web chats. Now, we've added real-time English-Spanish translation to Smith.ai Web Chat so our English-speaking receptionists can provide instant and accurate responses to Spanish speakers visiting your website.

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Smith.ai Live Chat Now Integrates with Capsule CRM

Smith.ai Live Chat Now Integrates with Capsule CRM

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Capsule CRM integration, we can immediately pass contact information and transcripts from web chats into your Capsule account as a new task, which you can then associate with a contact, opportunity, or case. It's never been easier to keep track of and communicate with new and existing contacts who visited your website.

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5 Ways to Improve the Bottom Line in Your Law Practice

5 Ways to Improve the Bottom Line in Your Law Practice

Dina Eisenberg, Esq., founder and CEO of Outsource Easier, doesn't sugarcoat it: Your small law practice is probably leaking money. Inefficiency costs you money, or at least time that could be better spent on other tasks that earn you money. Here, she offers five ways to improve your financial outlook by fixing broken systems and processes you've let go untouched for too long. Now is the time to address them, head on.

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The Gig-Economy of Law Practice: How Hiring on a Project-Basis Can Help Create Work Opportunities for Your Small or Solo Law Practice

The Gig-Economy of Law Practice: How Hiring on a Project-Basis Can Help Create Work Opportunities for Your Small or Solo Law Practice

Bob Meltzer, CEO and founder of LawyerExchange, explains how to give your law practice the control and flexibility of temp hiring — without the additional hassle, risk, and expense — by posting legal projects online. Read through Bob's guidance, and then get ready to offload some work — and some stress.

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Smith.ai vs. Answer 1: Live Answering Service Comparison

Smith.ai vs. Answer 1: Live Answering Service Comparison

Are you missing calls and letting your leads and clients reach your voicemail? Don't miss out on new business or the opportunity to give your current clients a great experience with your business. It may be time to consider a virtual receptionist service. Discover the differences in features and pricing between Smith.ai and Answer 1 virtual receptionists.

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Dina Eisenberg of Outsource Easier Hosts Live Chat with Smith.ai's Maddy Martin

Dina Eisenberg of Outsource Easier Hosts Live Chat with Smith.ai's Maddy Martin

Earlier today, Dina Eisenberg, Esq., owner of Outsource Easier, hosted a live chat with Maddy Martin, Smith.ai's head of growth and education. Watch the video replay to tap into advice for building efficiency and balance into your small law practice.

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