New! Appointment scheduling for AI Receptionist

Missed calls and phone tag are frustrating — for you and your clients. With AI Receptionist now able to handle appointment scheduling, your callers get instant scheduling assistance, and you stay focused on running your business.

Feature overview: Scheduling without the hassle

Our AI-led answering service, AI Receptionist, now features appointment booking on calls. When the AI qualifies a new lead or identifies an existing client as ready to book an appointment, it will transfer to one of our human receptionists to complete the booking. We use your calendar of choice, which means the appointment is reserved on your calendar; it’s not just a message taken, ensuring no double bookings. With your calendar link, we can see your availability instantly and schedule only when you're free.

AI Receptionist makes scheduling a breeze

Most callers expect to be scheduled on the phone when they request an appointment, so simply taking a message or texting a link wastes time and puts the responsibility for booking on your new lead or existing client, leading to inefficiency, frustrated clients, and lost leads.

Unlike other AI answering services that send SMS messages and call it “appointment scheduling,” we book appointments in real-time on the call. Booking the appointment live on the call eliminates friction. When you send an SMS link, you rely on the caller to take action later — many won’t. A real-time booking locks in the appointment immediately, reducing no-shows and drop-offs. It’s faster, it’s convenient, and it ensures you don’t lose a potential customer just because they forgot to use that link you texted them.

With appointments booked on the call, callers get immediate assistance, which means higher conversion rates and better customer satisfaction. And with our 24/7 availability, your business captures leads and fills your calendar — even during weekends and after-hours.

How to use it

Check out our how-to article and video:

Choose Smith.ai for real-time appointment scheduling

Smith.ai knows that instant appointment scheduling can improve lead conversion and client retention. That’s why we've added this feature to our AI Receptionist solution — we take admin work off of your plate and keep your business moving forward.

Beyond appointment scheduling, AI Receptionist provides 24/7 inbound call handling, lead qualification, flexible call routing, custom greetings, and human handoff when needed. It’s everything you need to run a responsive, efficient business.

To learn more, schedule a consultation or email us at hello@smith.ai.