WIN MORE BUSINESS

Appointment scheduling and live answering

We’ll capture every lead and schedule appointments with them on the first call, 24/7.

Qualified leads booked on your calendar

Eliminate time-consuming phone tag with leads who might not convert. The AI Receptionist from Smith.ai screens new leads as a fit for your business with intelligent call assessment, then books consultations or sales calls directly on the calendar you already use — all completed in a few minutes with minimal friction.

Appointment management that works

Nothing is more frustrating than missed appointments disrupting your business flow. The AI Receptionist from Smith.ai handles comprehensive appointment management through intelligent inbound call processing, ensuring seamless scheduling that completes in just a few minutes.

When callers contact your business to schedule, reschedule, or inquire about appointments, our AI-first answering service manages these interactions with swift efficiency while maintaining the professional touch your customers expect.

Up to 50% of sales go to businesses that answer first.

Seamless appointment coordination

Need to handle appointment changes or complex scheduling requests? Our AI-first system processes the entire workflow through intelligent call handling, with human agents available for escalation when advanced coordination or payment-sensitive information is involved. This eliminates phone tag and streamlines appointment management through our professional answering service.

Intelligent appointment follow-ups

The AI Receptionist generates follow-up communications immediately after appointments are scheduled, providing customers with confirmation details and preparation instructions. These processes complete efficiently, ensuring prompt and professional follow-through that enhances your customer experience.

Complete Human Coverage When You Need It

Prefer 100% live agents? We've got you covered.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide:

  • Dedicated human agents trained specifically on your business and industry.
  • True 24/7 coverage with live professionals, never voicemail or automated systems.
  • Complete call handling including complex scheduling, detailed note-taking, and sensitive conversations.
  • Seamless CRM integration with the same advanced features as our AI plans.
  • Custom call instructions tailored to your exact preferences and procedures.
  • Professional representation that sounds like an extension of your in-house team.

Secure & transparent appointment support with intelligent analytics

The AI Receptionist from Smith.ai doesn't just book appointments — it provides comprehensive appointment management including payment collection with appropriate human escalation for payment-sensitive information.

Our online dashboard shows which calls resulted in appointments booked, and comprehensive call recording & transcription gives you insight into every conversation so you enter appointments fully informed. The AI answering service provides intelligent call metadata and assessment that helps optimize your appointment conversion rates.

Smith.ai is trusted by 4,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.7 stars
“Everyone wins when I use Smith.ai. I can focus on the task at hand, and my clients can feel like they’re being heard. That’s really important in IT.”
Andrew Peters
Wondermint

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
  • Dedicated implementation team that ensures perfect setup from day one.
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END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

Frequently asked questions

The best AI receptionist and answering service solutions do much more than pick up phone calls and take messages for you and your staff. At Smith.ai, we provide AI-first call handling capable of a wide range of services — from intelligent call assessment, to appointment booking, to lead intake, and more. Whether you need AI-first coverage 24/7, during daytime hours, or for specific appointment scheduling needs, here are the answers to the most common questions we receive about our appointment-scheduling services.

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Affordable plans for every budget.