AI Receptionist service for mid-market companies

There's too much for a mid-market company to do, and you can't delegate the expert work. The AI Receptionist from Smith.ai becomes a part of your solo business operations, handling "the rest" with human support for escalations. Our AI-first system can screen calls, book appointments, and connect to your CRM for automatic updates.

The AI Receptionist from Smith.ai plays a vital role in welcoming customers to your business and gives you the appearance of being a larger company. Our AI-first approach with human support ensures every caller receives professional, consistent service that reflects your brand.

We handle the entire "frontline" of your lead flow so you never need to worry about coverage. Our North America-based agents work alongside the AI Receptionist to provide enhanced service for situations that benefit from human connection and build trust to close deals.

Friendly, accurate, and helpful receptionists answer and screen inbound sales calls. Quality leads will grow your business faster and give you the competitve edge.

New prospects come to your website with questions. Smith.ai also responds to web chats and texts — we are your omnichannel solution.

Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.