Calls, chats, texts & more

24/7 answering service for mid-market companies

Accelerate growth with the power of live receptionists from Smith.ai.

Get work done while we handle the calls

There's too much to do when you’re competing against big firms while holding off upstart competition. Hand off call screening, appointment booking, and payment collection to our receptionists.

Focus your sales staff on top-quality leads

Your sales team only has so much time. Virtual receptionists play a vital role in filtering out unqualified leads and handing off top prospective clients to in-house sales executives.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

We answer your inbound sales calls, 24/7

Friendly, accurate, and helpful receptionists answer and screen inbound sales calls. Quality leads will grow your business faster and give you the competitve edge.

24/7 web chat and texts

New prospects come to your website with questions. Smith.ai also responds to web chats and texts — we are your omnichannel solution.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
“We're so happy with Smith.ai. Their customer obsession matches how we strive to deliver for our window-treatment and awning customers.”
Thomas Aquilino
Breslow Home Design Center

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Frequently asked questions

The best answering services for mid-market businesses do much more than pick up phone calls and take messages for executives, managers, and staff. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of mid-market businesses.

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.