Endlessly customizable AI Receptionists

You need precise control over when and why callers are transferred to your team, so we fine-tune your transfer settings. We can program instructions permanently, limit to temporary marketing campaigns, or adjust seasonally.

Did we mention we have 500+ real human agents ready to take over any call? We’ll help you determine which callers may need a human touch and what keywords, questions, or conditions trigger their involvement or absence — it’s up to you. Everyone’s based in North America so our agents feel familiar.

By “global” we mean your entire account, every new lead, or other types of callers. For these groups you can customize preferences that your AI Receptionist will follow and which will trigger automations with your business software. For example, you can control how contact information is captured from new leads, and then we can send it to your CRM along with other details we received on the call that you want to tag along with it.

Sometimes a question is not just a question. Callers who ask if you’re still booking jobs this season deserve more than a robotic “Yes” — right? We’ll help you proactively steer callers to desired outcomes, like booking an onsite estimate or virtual consultation, and other valuable actions, based on caller behaviors.

AI does a great job of following instructions and approximating human language patterns, so it can flex with caller preferences (e.g., when a hurried caller asks it to “speed up,” it does). But sometimes it’s especially important to stick to the script, like when you need a caller to hear a precise statement, such as a legal disclaimer that is recited verbatim. In cases like those, we can build in protocols that trigger when specific criteria are met by the caller.