centralized call handling
AI Receptionists for Multi-Location Businesses
Efficient and adaptable, AI Receptionist from Smith.ai scales with customer demand — without sacrificing customer experience.
What we solve
Real solutions for growing pains
Problems | Solutions |
|---|---|
Lost leads after hours or during busy hours | 24/7 availability and instant response |
Rising staffing cost | AI + live agents scale without adding headcount |
Inconsistent service across locations | Unified, AI-driven call handling |
Technology gaps result in data loss and information delays | Support from our team to integrate with your key systems |
Difficult to track performance and service | Centralized reporting and real-time visibility |
HOW WE'RE DIFFERENT
Why growing businesses choose Smith.ai
Ambitious business owners demand results. We deliver.
Best-in-Class AI Call Handling
Our receptionists navigate complex calls accurately, efficiently, and personably, with professional AI and live agents available on-demand, 24/7.
Custom Instructions
Our client onboarding team tailors call playbooks to the unique needs of your business, whether you have one location or 20.
Top-Notch Support
Our technical and client support teams are based in North America and deeply experienced in the operations of small and mid-sized businesses.
Centralized Control
Manage every location from one dashboard
Monitor AI Receptionist performance for each location from a single login
Provision individual login credentials for each location or franchisee
Customize unique greetings, FAQs, and directories per location
Review and download call logs for any and all sites with a single click
Choose flexible monthly plans with shared or per-location billing
One dedicated account manager supports all your locations
Top-rated service
Trusted by fast-growing multi-location brands
Ambitious business owners across the country know they can rely on us to deliver results.
10+
Years in business
4,000+
Business clients
20M+
Calls handled
1.24M
Work hours saved
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
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Answering, intake, scheduling, and payments ... the benefits have been enormous. We save 10-15 minutes of staff time with every call they answer.
Their agents are so prepared. Oftentimes our customers think they have spoken to us directly and not an answering service.
EXPERT Onboarding
We set you up for success
You don’t have time to set up complex call instructions, integrate systems, and train agents on every facet of your business. Our team takes the lead on implementation at no additional cost.
We design
Planning & playbook creation
After learning about your business, your onboarding specialist maps out call handling playbooks that drive your desired outcomes.
We build
Programming and testing
Our team programs your playbooks’ logic, qualification criteria, and call actions — then ruthlessly tests performance for accuracy.
We integrate
Connecting your systems
Expert solutions specialists help connect your Smith.ai account to your CRM and other existing business systems, eliminating the need for manual work post-call.
Scale your business to match customer demand
See how Smith.ai can transform your multi-location company in just one call.
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