Calls come in when you're deep in interviews or client meetings. We capture candidate leads, schedule interviews, collect resumes, and log details instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, promising candidates never hit voicemail.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential candidate information through structured intake questions. By collecting key details upfront — such as job type sought, experience level, availability, salary expectations, and skill sets — the system helps identify and prioritize qualified candidates based on your open positions and client needs.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track placement patterns, peak recruiting times, and candidate preferences through historical tables and charts to predict hiring trends, client needs, and ROI with superior accuracy through our AI-powered analytics.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
The AI Receptionist from Smith.ai integrates seamlessly with existing staffing agency CRM systems to efficiently manage candidate data through swift AI call processing and expert human support as an extension of capabilities. This integration allows for real-time synchronization of candidate calls, interview scheduling, and application data with your existing workflows. By linking with over 7,000 business applications, Smith.ai ensures that all candidate interactions are automatically captured and organized within the CRM, providing comprehensive visibility and easy access to detailed histories.
Through advanced features like real-time call intelligence & metadata, Smith.ai offers insights into candidate interactions, enhancing the decision-making process. The system captures data such as caller dispositions, priority levels, and call recording & transcription, which are then available in intuitive customer dashboards. With infinite customizations and custom AI prompts aligned with specific hiring procedures, Smith.ai ensures consistent and professional engagement with candidates. Warm phone transfers allow seamless handoffs to recruiters when candidates are ready for the next step.
AI receptionists provide several key advantages over traditional in-house receptionists for staffing agencies. First, the AI Receptionist from Smith.ai offers exceptional cost-efficiency. Plans start at just $95.00/month, with overage pricing meaning you only pay per additional call beyond your allowance; you're never bumped into a higher plan. There are no setup fees or cancellation fees. This represents significant savings compared to the substantial annual salary and benefits required for in-house staff.
The AI-first answering service ensures 24/7 availability with swift, efficient call handling that completes in just two to three minutes. This constant availability helps capture potential candidates and ensures no opportunity is missed. The system handles greeting callers, capturing leads, screening inquiries, and conducting intake for new candidates simultaneously, providing instant responses that improve candidate satisfaction.
With automated yet personal call management and seamless CRM integration, the AI Receptionist offers automated data management that streamlines candidate information processes. When complex situations arise or candidates request human assistance, professional receptionists provide support as an extension of capabilities, maintaining high service standards while allowing staffing professionals to focus on strategic placement tasks.
Yes, the AI-powered answering service from Smith.ai can effectively improve candidate conversion rates for staffing agencies. By offering immediate engagement through intelligent call handling with human oversight, the system ensures that potential candidates receive prompt responses. This immediacy addresses the urgency many job seekers have when inquiring about positions, with 82% expecting immediate responses.
The AI answering service from Smith.ai provides efficient lead capture and screening, with the ability to handle multiple simultaneous inquiries through swift AI call processing. This scalability enables agencies to handle peak recruiting times without lag in response, maintaining high levels of candidate satisfaction. The system's ability to conduct intake for new candidates and assess caller fit ensures quality leads are properly qualified.
With smart lead screening with human follow-up capabilities and seamless CRM integration, candidate data is automatically captured and utilized, supporting a streamlined recruiting process. Payment collection features allow for registration fees or assessment costs to be processed smoothly, reducing friction in the candidate journey and increasing conversion rates.
The services from Smith.ai enhance the candidate experience by ensuring every potential job seeker receives prompt, professional attention. The AI Receptionist answers calls instantly with greeting callers professionally and conducting intake processes efficiently, reducing wait times that can lead to candidate frustration. With appointment scheduling capabilities, interviews are booked seamlessly while candidates are still engaged.
The integration of Smith.ai with CRM systems through call intelligence & metadata allows staffing agencies to provide personalized interactions. AI capabilities in organizing and accessing detailed candidate records ensure that candidates feel valued and understood. Bilingual answering services expand accessibility for diverse candidate pools, ensuring language is never a barrier.
Professional receptionists, available as an extension of AI capabilities, handle sensitive conversations with empathy and collect detailed information when needed. They excel at customer service and information collection but, like helpful retail staff, don't make hiring decisions — that expertise stays with your recruiting team. This combination of AI efficiency with human support when needed enhances the candidate experience from first contact through placement.
Staffing agencies face numerous challenges that the AI-enhanced virtual receptionist services from Smith.ai effectively address. High volumes of candidate calls during peak hiring periods can overwhelm internal staff. The AI Receptionist from Smith.ai handles these surges with swift, efficient call handling that completes in a few minutes, ensuring no missed opportunities.
Agencies struggle with after-hours coverage when talented candidates call outside business hours. With 24/7 availability and AI call answering with human verification, Smith.ai ensures continuous candidate engagement. The service handles complex scheduling scenarios through professional receptionists who manage intricate interview coordination as an extension of AI capabilities.
Managing multiple job requisitions requires sophisticated call routing. The AI system can easily take in call information and routing based on job types, experience levels, or specific client requirements through infinite customizations. With white-glove setup and comprehensive onboarding support from onboarding specialists, the system is configured precisely for your workflows.
The AI-enhanced service eliminates manual call handling through automated data logging and free spam blocking that filters robocalls. With overage pricing, you only pay per additional call beyond your plan — never forced into a higher tier. This operational efficiency, combined with wraparound account management, helps agencies reduce overhead costs while maintaining exceptional candidate engagement and satisfaction.