Blog: Business Solutions

Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer.

A structured framework for choosing the right solution, and avoiding the wrong one. What law firms should test, ask, and watch for.

Get clear on what your business needs before buying in Part II of The Complete Guide to AI Receptionists.

Discover the three tiers of AI call handling solutions and what your business needs to know before buying in Part 1 of The Complete Guide to AI Receptionists.

A personal injury law firm answering service is a 24/7 call-handling solution purpose-built to capture, qualify, and route inbound leads — particularly accident and injury callers who need an immediate, empathetic response at any hour — before a single case is ever lost to voicemail.

Trademark prosecution is a federal practice area: one bar license, clients in any state, everything filed online, flat fees, and 18-month gaps between stages. Sonia Lakhany explains how attorneys add it as a revenue stream without leaving their desk.

Law firms lose 10% to 30% of viable cases at intake — not because intake agents are bad at their jobs, but because no one is reviewing more than a handful of calls. Speed.ai's Hayden Haskins breaks down what 3 million analyzed calls reveal.

AI search hasn't killed Google — but it has broken law firm attribution data in ways that lead firms to cut the channels actually driving cases. Gyi Tsakalakis explains what changed, what to measure instead, and where to put your effort.

Only 3% of your market is searching for an attorney today — and that's the 3% every firm is bidding on. Jan Roos explains why Google's cost per lead structurally can't come back down, and how firms reach the other 66%.