Smith.ai provides next-generation call handling through AI and human receptionists. Our singular goal with agency, franchise, and referral partners is to deliver outstanding, reliable results. Join our partner network and give your clients access to our premier intake and scheduling solutions — you’ll be the real MVP.
const AUDIO_SRC =
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const LAW_AUDIO_SRC =
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const featuresIndex = {
home: {
audio: AUDIO_SRC,
features: [
{
id: 'home-feature-1',
start: 0.01, // greeting + intro
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f20e445b99ea826d979_greeting.svg',
text: 'Custom Greeting'
},
{
id: 'home-feature-2',
start: 17,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f2072c3746e62f94177_empathy.svg',
text: 'AI Empathy'
},
{
id: 'home-feature-3',
start: 21, // custom prompting for plumbing
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f2049c664b29ca1e40c_custom_prompt.svg',
text: 'Custom Prompting'
},
{
id: 'home-feature-4',
start: 29, // appointment fee acceptance
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d3150c020d625f9446bc0e_qualification.svg',
text: 'Custom Qualification'
},
{
id: 'home-feature-5',
start: 42,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f202a2c58792122174d_intake.svg',
text: 'Lead Intake'
},
{
id: 'home-feature-6',
start: 80,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d44063a9cba7a5114d5406_faq.svg',
text: 'Answers FAQs'
},
{
id: 'home-feature-7',
start: 120, // scheduling window (offer -> confirm -> booked)
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f20721fc90bf2f8258e_scheduling.svg',
text: 'AI Scheduling'
},
{
id: 'home-feature-8',
start: 149,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f20721fc90bf2f82555_database.svg',
text: 'Systems Integration'
}
]
},
law: {
audio: LAW_AUDIO_SRC,
features: [
{
id: 'law-feature-1',
start: 12,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f202a2c58792122174d_intake.svg',
text: 'Lead Intake'
},
{
id: 'law-feature-2',
start: 50,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d3150c020d625f9446bc0e_qualification.svg',
text: 'Service Area Qualification'
},
{
id: 'law-feature-3',
start: 64,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f20721fc90bf2f8258e_scheduling.svg',
text: 'Scheduling'
},
{
id: 'law-feature-4',
start: 94,
icon: 'https://cdn.prod.website-files.com/67f98480f128c684f9864554/68d43f20721fc90bf2f82555_database.svg',
text: 'Systems Integration'
}
]
}
};
const plumbingTranscript = [
{
index: 1,
time: 0.0,
speaker: 'agent',
text: 'Thank you for calling Mountain View Plumbing.'
},
{ index: 2, time: 2, speaker: 'agent', text: 'How may I help you?' },
{
index: 3,
time: 6,
speaker: 'caller',
text: 'Hi, I just went to take a shower before work and realized I have no hot water.'
},
{
index: 4,
time: 10,
speaker: 'caller',
text: 'I think my water heater stopped working.'
},
{
index: 5,
time: 12,
speaker: 'caller',
text: "I bought it from you guys five years ago, so I’m hoping it’s still under warranty."
},
{ index: 6, time: 17, speaker: 'agent', text: "I’m sorry to hear that." },
{
index: 7,
time: 19,
speaker: 'agent',
text: 'No hot water is never a great way to start the day.'
},
{
index: 8,
time: 21,
speaker: 'agent',
text: 'Thankfully, if your water heater is only five years old, it should still be under warranty.'
},
{
index: 9,
time: 25,
speaker: 'agent',
text: 'Just a few quick questions so I can help get the right technician to you as quickly as possible.'
},
{
index: 10,
time: 29,
speaker: 'agent',
text: 'Are you the homeowner or the person responsible for the property?'
},
{ index: 11, time: 34, speaker: 'caller', text: "Yes, it’s my house." },
{ index: 12, time: 36, speaker: 'agent', text: 'Great.' },
{
index: 13,
time: 36,
speaker: 'agent',
text: 'Do you have easy access to where the water heater is located?'
},
{
index: 14,
time: 40,
speaker: 'caller',
text: "Yeah, it’s in my basement."
},
{
index: 15,
time: 42,
speaker: 'agent',
text: 'Do you know the brand of your hot water heater?'
},
{ index: 16, time: 45, speaker: 'caller', text: "Yeah, it’s a Rheem." },
{
index: 17,
time: 47,
speaker: 'agent',
text: 'Could you tell me the model name of the unit? That will help us bring the right parts.'
},
{
index: 18,
time: 52,
speaker: 'caller',
text: "Yeah, it’s labeled Rheem Performance Platinum."
},
{
index: 19,
time: 56,
speaker: 'agent',
text: 'Rheem Performance Platinum. Noted. Thank you.'
},
{
index: 20,
time: 59,
speaker: 'agent',
text: 'Can I get your full name, please?'
},
{ index: 21, time: 62, speaker: 'caller', text: "It’s Ryan Whitmore." },
{ index: 22, time: 65, speaker: 'agent', text: 'Thanks, Ryan.' },
{
index: 23,
time: 66,
speaker: 'agent',
text: "Is the number you're calling from, 510-738-2146, the best way to reach you?"
},
{ index: 24, time: 73, speaker: 'caller', text: 'Yes.' },
{
index: 25,
time: 74,
speaker: 'caller',
text: 'One question — do you guys charge extra for same-day appointments?'
},
{
index: 27,
time: 80,
speaker: 'agent',
text: 'Same-day appointments are available at no extra charge during normal business hours, 9 to 5.'
},
{
index: 28,
time: 84,
speaker: 'agent',
text: 'If after-hours service is required, you will be notified of additional fees before scheduling.'
},
{ index: 29, time: 91, speaker: 'caller', text: 'Great.' },
{
index: 30,
time: 91,
speaker: 'caller',
text: "How long do these diagnostics usually take? I’ll need to notify my boss at work."
},
{
index: 31,
time: 97,
speaker: 'agent',
text: 'Most diagnostic appointments take 30 to 60 minutes, depending on the issue.'
},
{
index: 32,
time: 101,
speaker: 'agent',
text: 'If a full repair is needed, the technician will let you know the estimated time and cost on-site.'
},
{ index: 33, time: 106, speaker: 'caller', text: "Okay, that’s fine." },
{
index: 34,
time: 108,
speaker: 'caller',
text: 'Um, do I need to be home the whole time?'
},
{
index: 36,
time: 111,
speaker: 'agent',
text: 'We do recommend that someone over the age of 18 is present during the service window.'
},
{ index: 37, time: 117, speaker: 'caller', text: "Okay, that’s no problem." },
{
index: 38,
time: 120,
speaker: 'agent',
text: 'Let me check how soon we could get a technician to you.'
},
{ index: 39, time: 122, speaker: 'agent', text: 'What is your ZIP Code?' },
{ index: 40, time: 125, speaker: 'caller', text: "It’s 94544." },
{ index: 41, time: 129, speaker: 'agent', text: 'Great.' },
{
index: 42,
time: 130,
speaker: 'agent',
text: 'The earliest we have available is today at 2 p.m. Does that work for you?'
},
{ index: 43, time: 134, speaker: 'caller', text: "Yeah, let’s do 2 p.m." },
{ index: 44, time: 136, speaker: 'agent', text: 'You got it.' },
{
index: 45,
time: 138,
speaker: 'agent',
text: "Finally, what’s the street address for your house?"
},
{
index: 46,
time: 142,
speaker: 'caller',
text: "It’s 27468 Mission Hills Drive in Hayward, California."
},
{ index: 47, time: 147, speaker: 'agent', text: 'Great.' },
{
index: 48,
time: 148,
speaker: 'agent',
text: "You’re all set for 2 p.m. today."
},
{
index: 49,
time: 149,
speaker: 'agent',
text: 'A text confirmation will be sent shortly, including the direct phone number for your technician.'
},
{
index: 50,
time: 154,
speaker: 'agent',
text: 'If anything changes, just give them a call.'
},
{ index: 51, time: 156, speaker: 'agent', text: 'Thanks again.' },
{
index: 52,
time: 157,
speaker: 'agent',
text: "We’ll see you this afternoon."
}
];
const lawTranscript = [
{
index: 1,
time: 0.0,
speaker: 'human',
text: 'Hello, Joan, Smith, & Baker, how can I help you?'
},
{
index: 2,
time: 4.0,
speaker: 'caller',
text: 'Hi, I received a DUI over the weekend and I need to hire an attorney for my upcoming hearing.'
},
{
index: 3,
time: 10.0,
speaker: 'human',
text: 'I can definitely assist you with that.'
},
{
index: 4,
time: 12.0,
speaker: 'human',
text: "I’m going to gather your contact information and details about your case."
},
{
index: 5,
time: 16.0,
speaker: 'human',
text: 'Can I please have your first and last name with spelling?'
},
{
index: 6,
time: 19.0,
speaker: 'caller',
text: "Okay, it’s Julie Evans, J-U-L-I-E, E-V-A-N-S."
},
{
index: 7,
time: 25.0,
speaker: 'human',
text: "Thank you, and what’s the best contact number for you?"
},
{ index: 8, time: 30.0, speaker: 'caller', text: '408-968-1856.' },
{
index: 9,
time: 33.0,
speaker: 'human',
text: "Thank you, Julie, and what’s your email address?"
},
{
index: 10,
time: 37.0,
speaker: 'caller',
text: 'Julie.E, as in Evans, at gmail.com.'
},
{
index: 11,
time: 40.0,
speaker: 'human',
text: 'Thank you, and how did you hear about our office?'
},
{
index: 12,
time: 43.0,
speaker: 'caller',
text: 'I just did a quick Google search and this firm had the best reviews.'
},
{
index: 13,
time: 47.0,
speaker: 'human',
text: "That’s great to hear, thanks for sharing."
},
{
index: 14,
time: 50.0,
speaker: 'human',
text: 'Which county is your case in?'
},
{ index: 15, time: 52.0, speaker: 'caller', text: "It’s in Cook County." },
{
index: 16,
time: 54.0,
speaker: 'human',
text: "Thanks, you mentioned you have an upcoming hearing, what’s the date and time of the hearing?"
},
{
index: 17,
time: 59.0,
speaker: 'caller',
text: "It’s scheduled for April 5th at 9 a.m."
},
{
index: 18,
time: 59.0,
speaker: 'human',
text: 'Thank you for those details.'
},
{
index: 19,
time: 64.0,
speaker: 'human',
text: "I’d like to get you scheduled for a free phone consultation."
},
{
index: 20,
time: 67.0,
speaker: 'human',
text: 'I do have appointments available later this afternoon as well as tomorrow, which would work best for you?'
},
{
index: 21,
time: 73.0,
speaker: 'caller',
text: 'What times did you have available this afternoon?'
},
{
index: 22,
time: 75.0,
speaker: 'caller',
text: 'I really want to get this taken care of as soon as possible.'
},
{ index: 23, time: 78.0, speaker: 'human', text: 'I totally understand.' },
{
index: 24,
time: 80.0,
speaker: 'human',
text: 'We have a 2 p.m., a 4 p.m., and a 4:30 p.m. available today.'
},
{ index: 25, time: 84.0, speaker: 'human', text: 'Which would you prefer?' },
{ index: 26, time: 86.0, speaker: 'caller', text: "Let’s do the 2 p.m." },
{ index: 27, time: 88.0, speaker: 'human', text: 'Perfect.' },
{
index: 28,
time: 89.0,
speaker: 'human',
text: "I’ve scheduled you for a free phone consultation for today at 2 p.m. with Attorney Baker."
},
{
index: 29,
time: 94.0,
speaker: 'human',
text: "You’ll receive a confirmation of this appointment to your email, and we will call you at 408-968-1856 at that time."
},
{
index: 30,
time: 103.0,
speaker: 'caller',
text: 'Okay, great. Thank you so much.'
},
{ index: 31, time: 104.0, speaker: 'human', text: 'Thank you.' },
{ index: 32, time: 105.0, speaker: 'human', text: "We'll talk to you then." }
];
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home: {
label: 'AI Receptionist',
transcript: plumbingTranscript,
features: featuresIndex.home,
image:
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},
law: {
label: 'Human Receptionist',
transcript: lawTranscript,
features: featuresIndex.law,
image:
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}
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Join over 300 partners growing their business with Smith.ai
PARTNER BENEFITS
Why partner with Smith.ai?
This is about so much more than call answering. At Smith.ai, we’re obsessed with customer success. We help businesses engage, capture, and convert new customers 24/7.
Our partners earn by referring, reselling, or packaging our services. No matter which program you choose, the benefits are astounding: More revenue, more retained clients, and more measurable outcomes from your hard work.
Expand your revenue potential
Provide new call-answering and intake services that increase revenue and add lifetime value to your clients.
Boost client retention
Don’t rely on clients to answer their calls; they’re busy (thanks to you!) and will miss most calls. Campaigns perform best with 24/7 customer engagement, so every lead is guaranteed to get a fast, friendly, and productive response.
End-to-end reporting
With lead qualification and seamless CRM integrations, it’s easy to show value across the entire sales funnel. Access our APIs for comprehensive call data.
When you join the Smith.ai Partner Network, you gain access to a suite of success tools, including live experts.
Generous revenue share and exclusive discounts
Dedicated partner onboarding and account managers
Demo account and early access to new features
Marketing collateral and sales executives for co-selling
Product training and custom demos for your clientele
Co-marketing opportunities spotlighting your services
RECEPTIONIST DASHBOARD
Give your staff and clients complete call visibility
Real-time insights help your clients see the bigger picture of their inbound calls. Detailed call summaries, recordings, and transcripts keep them in the loop. Your Partner Portal gives your staff access to every account you manage, whether your clients use our AI Receptionist or human-led Virtual Receptionists.
Learn more about who’s calling, when & why
Easily see & hear how calls were handled
Get notified of new calls instantly or daily
Connect to a CRM for automatic updates
sample SCENARIOS
Reseller partner earnings examples
These are real figures from real partners reselling Smith.ai receptionist services
10 referred clients
$10,000/mo revenue
10% revenue share
$3,000 paid quarterly
50 referred clients
$50,000/mo revenue
10% revenue share
$15,000 paid quarterly
250 referred clients
$250,000/mo revenue
15% revenue share
$112,500 paid quarterly
SUCCESS STORY
Convert It Marketing transformed law firms’ lead capture
Smith.ai helped them solve the problem of missed leads and create their signature "Conversion Pro" solution.
Convert It Marketing
Miami, Florida • Legal Marketing Agency
Specializing in turnkey marketing solutions for small and solo law firms
The Challenge
Convert It Marketing was generating high-quality leads for their law firm clients, but discovered through CallRail tracking that one-third of their leads were being missed due to unavailability or lack of follow-up. Law firms were only answering 45% of their inbound calls on average.
The Solution: "Conversion Pro"
They created an integrated solution combining their lead generation services with Smith.ai's 24/7 virtual receptionists and CallRail's tracking platform. This solution ensures every lead is captured, qualified, and tracked without falling to competitors.
122%
Call Answer Improvement
From 45% to virtually 100%
Zeke Silvani
CRO, Convert It Marketing
"Our clients who have these services are happier, spend more with us, and churn at a lower rate. This has been a home run for us at Convert It Marketing!"
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