Calls, chats, texts & more

Answering service for agencies and marketing firms

The best 24/7 answering service for agencies, handles calls and chats and connects to your CRM to make sure there are no missed leads.

Quality leads will grow your business

You only get one chance to make a first impression. A virtual receptionist plays a vital role in welcoming a client to your business, and highlights your responsiveness and availability. As a business owner focused on growing their agency, it is important to maintain a high level of customer satisfaction. With our agency answering services, we can be there to promptly answer urgent calls when you can't.

Capture every lead you earn

Show your agency's value when your clients get more leads. We'll answer every call 24/7, so you can prove the effectiveness of your work. With our telephone answering service, you can be sure that your incoming calls are being answered by a live receptionist. Our virtual receptionists will be there to make sure none of your incoming telephone calls reach voicemail. We will help nurture your potential client down the sales funnel by taking care of appointment scheduling and following-up on leads to win business.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

An extension of your office

Our virtual receptionists qualify new leads, schedule appointments, make outbound calls, accept payments, log notes in your CRM, send follow-up messages, and much much more.

24/7 web chat and texts

Prospective clients come to your website with questions. With 24/7 live chat, we can respond in seconds and turn website visitors into clients. Plus, we can answer your texts as well.

of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads that are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.

Get the most out of

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Trusted by 3,000+ businesses

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“ is a plug-and-play intake process and a built-in sales machine.”
Gyi Tsakalakis

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Frequently asked questions

The best answering services for agencies do much more than pick up phone calls and take messages for executives, managers, and staff. At, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of digital marketing, advertising, and SEO or PPC agencies.

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Affordable plans for every budget.