24/7 AI RECEPTIONISTS

AI Receptionist service for marketing agencies

The AI Receptionist from Smith.ai becomes your marketing agency's partner, handling calls 24/7 with AI-first efficiency and human support. Connect to your CRM, capture every lead, and prove your marketing ROI — so you can focus on client campaigns while the AI Receptionist manages your phone with professional human escalation for complex situations.

Focus on marketing while the AI Receptionist handles every call

You only get one chance to make a first impression. The AI Receptionist from Smith.ai becomes a part of your marketing agency, ensuring every caller receives professional representation that showcases your responsiveness and availability. As an agency owner focused on growth, maintaining exceptional customer service is critical. Our AI-first service with human support ensures every call gets answered promptly.

Capture every lead you earn

Show your agency's value when your clients get more leads. The AI Receptionist from Smith.ai will answer every call 24/7, so you can prove the effectiveness of your marketing work. With AI-first service, your incoming calls are handled by AI that learns how your business works and manages calls exactly how you want, with North American human escalation when complexity requires it.

The AI Receptionist from Smith.ai ensures none of your incoming calls reach voicemail. Smith.ai helps nurture your potential customers down the sales funnel by handling appointment scheduling and screening leads to win business.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

An extension of your office

Our virtual receptionists qualify new leads, schedule appointments, make outbound calls, accept payments, log notes in your CRM, send follow-up messages, and much much more.

24/7 web chat and texts

Prospective clients come to your website with questions. With 24/7 live chat, we can respond in seconds and turn website visitors into clients. Plus, we can answer your texts as well.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads that are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.

Get the most out of Smith.ai

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Smith.ai is trusted by 4,000+ businesses

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“Smith.ai is a plug-and-play intake process and a built-in sales machine.”
Gyi Tsakalakis
AttorneySync

TALK TO OUR TEAM of experts

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Dedicated implementation team that ensures perfect setup from day one.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
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END-TO-END INTEGRATIONS

We play well with your software

Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.
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Frequently asked questions

The best answering services for agencies do much more than pick up phone calls and take messages for executives, managers, and staff. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of digital marketing, advertising, and SEO or PPC agencies.

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