Blog: Outreach Campaigns

What Is a Virtual Receptionist and Why Your Business Needs One

What Is a Virtual Receptionist and Why Your Business Needs One

What is a virtual receptionist? We’ll walk you through what a virtual receptionist is, what they do, and how your business can benefit from these services.

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What Is a Call Center? Plus 10 Call Center KPIs To Track for Success

What Is a Call Center? Plus 10 Call Center KPIs To Track for Success

What is a call center? We'll cover all there is to know about call centers, including their various forms and the critical KPIs you should monitor for business success.

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Mental Health in the Workplace: A Guide for Prioritizing Employee Mental Health

Mental Health in the Workplace: A Guide for Prioritizing Employee Mental Health

It can be difficult to prioritize mental health in remote workplaces. Our article covers the warning signs of struggling mental health in remote teams and ways to support employees.

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What Is BPO (Business Process Outsourcing)?

What Is BPO (Business Process Outsourcing)?

BPO, or business process outsourcing, is the hiring of a third-party expert to execute specific day-to-day operations for a company. Try Smith.ai for your BPO needs.

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12 Skills and Qualities You Need in a Good Receptionist

12 Skills and Qualities You Need in a Good Receptionist

Check out this list of the top 12 receptionist skills and qualities to look for when hiring for this role to guarantee success and growth for your business.

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What Is CallRail? How To Use It With Virtual Receptionists To Boost Marketing Results

What Is CallRail? How To Use It With Virtual Receptionists To Boost Marketing Results

What is CallRail? This guide will cover everything you need to know about what CallRail is and how you can use it with our virtual receptionists to boost your marketing results.

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What Is a Discovery Call [+29 Discovery Call Questions to Ask]

What Is a Discovery Call [+29 Discovery Call Questions to Ask]

Wondering what a discovery call is? Smith.ai’s 10-step guide to discovery calls and the nine discovery call questions to ask has everything you need to know.

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7 Effective Ways to Supercharge Your Outbound Calls Strategy

7 Effective Ways to Supercharge Your Outbound Calls Strategy

Read more about seven useful tips for a successful, insight-rich, and motivating outbound call strategy for your business in this guest post.

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Great Resignation Statistics & How To Offset Losses With Outsourcing

Great Resignation Statistics & How To Offset Losses With Outsourcing

Check out these interesting Great Resignation statistics and learn how to offset employee losses with outsourced help.

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Outreach Marketing: Definition, Benefits, and Examples

Outreach Marketing: Definition, Benefits, and Examples

Learn everything you need to know about outreach marketing, how it benefits your business, and examples of outreach campaigns that you can implement into your own strategy.

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