Developing a sales strategy that is scalable, flexible, and effective can be difficult for companies with limited resources. Luckily, outsourcing some of this responsibility to a third-party sales development representative (SDR) team is an effective solution for those who need a little help.
Sales outsourcing is a tactic many businesses use to improve sales numbers. Using support from outside sales experts can help reserve your sales team's time to focus on qualified leads, demos, and sales calls most likely to convert.
Learn more about what sales outsourcing is, how it can benefit your team, and how you can seamlessly and successfully integrate it with your sales strategy.
Sales outsourcing is the process of hiring a third-party service or team of agents to handle sales activities for your team. They can support your team at any phase of the sales process, and use their expertise to:
Today, you can find all kinds of companies that can assist you with your sales, no matter what you need.
Whether you use outsourcing to handle repetitive tasks or to focus on bringing deals home, working with a third-party SDR team can free up your team’s time and allow them to focus on tasks of higher value.
Outsourcing parts of the sales process can help businesses of all sizes, from small startups to mid- and enterprise-level organizations. It can also help both B2C and B2B companies.
Companies that may benefit from working with outsourced sales teams may have:
Like any new strategy or tactic, it’s important to consider the benefits and potential drawbacks of using an outsourcing sales service before making any major decisions.
Before you can answer how much sales outsourcing is going to cost, you must first understand what type of outsourcing professional or team you will be partnering with.
For example, some major organization may be looking for new leadership to help renovate the sales strategies and processes of the company, but may not want to commit to hiring a full-time, management level employee. Instead, they turn to fractional sales leaders. And although their experience can help shape a new path for your organization at half the cost of a full-time employee, their c-suite level of experience leads to higher compensation costs - often around the $10-20K+ per month range.
An alternative outsourcing option designed to deliver results quickly is frontline sales outsourcing. Often made up of teams of virtual receptionists, sales development representatives (SDRs), and business development representatives (BDRs), the goal of these outsourced partners is to focus on activities that will directly support your internal inbound/outbound sales team. Some of these activities include:
Unlike in-house sales teams, frontline sales outsourcing typically does not include commission. And as your success increases and processes improve over time, the cost of conversion will naturally decrease, saving your team more in revenue.
The bottom line? The cost of outsourcing is trumped by the value of your investment when you do it right.
Smith.ai offers affordable sales outreach services on a monthly or annual basis, with on-demand services starting at $3,000 per campaign and ongoing services starting at $2,400 per month. Smith.ai's outreach sales services cost only a fraction of what you'd likely pay for in-house sales pros, enterprise solutions, or similar outsourced services.
Still not sure whether using a sales outsourcing service is right for your team? Consider the following frequently asked question for more information.
Before you decide on which sales service provider to partner with, answer a few internal questions:
Once you have a basic understanding of where your company is and needs to go, explore the different aspects of what a third-party sales provider offers:
Knowing the answers to these questions before you begin your search for a partner will make the decision process much easier and more efficient.
Choosing the right service provider is only the first step in working with an outsourced sales team. The next step is to work effectively as partners.
For the best results in this partnership, your sales and main points of contact should align with expectations, goals, and communication methods. You should also:
Treating your service providers with the same level of respect and expectations as your in-house team members can go a long way in building trust and successful relationships.
Smith.ai offers professional, North-America-based virtual agents to help with all areas of the sales process, including making inbound and outbound calls, providing market and industry research, and assisting with administrative tasks.
Smith.ai’s one-time project and ongoing monthly campaigns give you the ability to focus and execute on the goals, budget, or timeframe that makes the most sense for you business. With both predictable and flexible pricing options available, efficient sales support that works with your budget, and the ability to customize service interaction on our convenient online dashboard, Smith.ai comes out on top every time.
At Smith.ai, we take pride in doing things the right way, the first time and every time. Our team is here to help you handle it all —whether you just need a little outbound sales support or you’re looking for a full-service solution for a 24/7 virtual receptionist. From answering calls and chats to scheduling and more, the agents at Smith.ai have you covered.
We’ll also help you craft the ideal strategy to manage every last detail, integrate with your CRM and other tools, and keep you informed every step of the way.
Learn more when you schedule a consultation to discuss what the 24/7 agents at Smith.ai can do for your sales support and more. Reach out to us at email@example.com or (650) 709-2975.
Sources: Sales Hacker
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