Learn how Smith.ai can help your business. Weâll address your questions about our receptionist, chat, and campaign services.
Yes. We can run multiple campaigns simultaneously for you, each with its own specific instructions, objective, messaging, call cadence, and contact list. You can see all campaigns within your account from your dashboard.
No. We offer on-demand outreach campaigns for clients looking to immediately exercise an on-hand contact list, and these campaigns require no long-term commitment or recurring investment.
Or, you can sign up for ongoing outreach, which requires a three-month minimum commitment. After the initial three months, billing switches to month-to-month, and you can cancel at any time with proper notice. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then youâre done. And we will miss you.
Yes. Outreach campaign calls can come from your business phone number. This is particularly useful for potential and existing clients who may already have saved your number or likely recognize it.
Alternatively, we can use a phone number that matches the area code of your contacts with local caller ID matching.
We like to keep billing simple and transparent. If youâre tracking cost-per-appointment within your marketing and sales efforts, thereâs no mystery accounting involved. You donât need to track hiring costs, salaries, bonuses, etc. We incur the overhead and take care of all the work for you. You can easily measure your ROI by the amount invested against the number of opportunities generated.
Yes. Simply tell us what hours you want us to make calls, and weâll only place calls during those times while also considering the time zone of your contacts and your business.Â
We can also adjust the hours we attempt transfers to you and your staff, whether or not we call 24/7. You can even set different hours for outreach campaign calls than the hours set on your Virtual Receptionist plan (if both services are active).
No. Your employees don't need separate Smith.ai accounts. We can transfer calls to their individual lines. We offer transfer destinations for this purpose. We can also add custom work schedules for each of your team members.
No. Virtual receptionist and outreach campaign plans can be purchased independently. However, considering that outreach campaigns tend to increase inbound call volume, we recommend signing up for our Virtual Receptionist service to limit missed calls and phone interruptions to your business.
Yes. You can save money when you do, too! We offer annual plans at a 10% discount, which require upfront payment.
Yes. We offer discounts for one- and two-year prepaid plans.
Yes. We can discuss custom, high-volume pricing for your campaign. Please book a free consultation with our team.
Thatâs right. Virtual receptionist plans are priced per-call, meaning youâll only pay for the calls we handle, based on a monthly plan minimum paid upfront. Outreach campaigns are priced per-contact, meaning youâll only pay for the number of contacts you reserve us to call. We do this because multiple calls are often needed in order to successfully reach someone.Â
Instead of paying $6.50 to $8.50 per call for every call attempt, our per-contact pricing means youâll only be paying $12 to $15 per contact, which includes five outreach calls. This pricing ensures we have a far better shot of reaching your contacts.
We charge a setup fee to cover the significant time and labor required to build a new campaign, including.
Our team is fast, flexible, and laser-focused on getting your campaign ready for launch with as little legwork required from you, as possible.
Setup includes:
