Engage more leads and clients with affordable outreach campaign plans.

Get started risk free. 14-day money-back guarantee
100 Calls
For small campaigns, like meeting reminders, payment requests, and gathering client reviews.
$4.00 per call over 100
500 Calls
For midsize campaigns, like sales prospecting, lead nurturing, and attendee follow-up after events.
$3.50 per call over 500
1,000 Calls
For large campaigns, like marketing promotions to boost sales and mass tort outreach.
$3.00 per call over 1,000
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Up to You
We can create a plan to suit your high-volume needs.
Price adjusted based on your needs


Let us know what you need
  • No Setup Fees
  • No Cancellation Fees
  • No Hidden Fees
  • No Annual Contracts


Book a Free Consultation

Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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Call Add-ons

(priced per-call, monthly)
CRM integrations (1st Free)
All call details are sent to your CRM or Zapier.
We support Clio, HubSpot, Salesforce, and many more.
SMS/Slack notifications
Receive a SMS/Slack message when a recipient qualifies for a transfer.
You and your staff can accept or reject calls. +$0.25 for each additional 'ping' (e.g., try person B after person A)
Microsoft Teams notifications
Receive a message in Teams when a recipient qualifies for a transfer.
Accept or reject call transfers with one click in a Microsoft Teams channel. +$0.25 for each additional 'ping'
Text & email follow-up
Based on your criteria, we'll send an SMS text and/or email to recipients after the call.
Perfect for having your leads fill out web forms, submit documents, or even to just keep them warm & engaged.
Call Recording & Transcription
We’ll automatically record and transcribe all campaign calls.
Includes access to call recordings and searchable transcripts, plus automatic PII masking.
Accept payments
From consultation deposits to past-due collections, we make sure you get paid.
We support LawPay, TrialPay, CPACharge, Square, PayPal, and more.
Conflict checks
Our agents can check new leads for conflicts of interest.
Our system securely checks for conflicts in your CRM or a Google Spreadsheet without making your contacts visible.
Custom Calendaring
We can book meetings according to complex rules, such as checking a few different calendars in a set order.
For more complex scheduling workflows — Reasonable Use Policy.
Dedicated Spanish line
All calls completed by a Spanish-speaking agent.
Have all calls handled by a fully bilingual agent, fluent in English and Spanish.
Book appointments
By scheduling meetings with leads and clients, we complete the workflow.
Other services leave the follow-up work for you.
Complex call routing
Set unique rules for each number, time of day, and extension.
Route calls based on schedules, availability, and holiday hours. Ring your team sequentially or “blast” everyone.
Third-party intake
We'll input recipient information and ask a few questions on a third-party form.
Up to one minute of additional questions — Reasonable Use Policy.
Extended intake
Additional questions asked to further qualify clients & make life easier for you.
Up to two minutes of additional questions — Reasonable Use Policy.

Plan Add-ons

(monthly cost)
Business caller ID for outbound calls
Call recipients only ever see one phone number: Yours.
When we make calls on your behalf, the call recipient sees your business' number. Learn more.
Transfer destinations
Add lines for transfer destinations and routing
Add yourself, your staff, and more. We even support extensions.
Local caller ID matching
Automatically displays your local phone number when calling a recipient in that area code.
Purchase as many local telephone numbers as you need for $5 each. Learn more.

Questions? Answers!

Can I run more than one campaign at a time, within a single plan?

Yes. We can run multiple campaigns concurrently (up to 10), each with their own specific instructions, cadence, objective, and recipient list.

How does the money-back guarantee work for outreach campaigns?

You sign up for a plan, we onboard you, generate a number, and start making calls to your recipients.

To receive your money back, simply send us an email within 14 days at support@smith.ai with the subject line “Money-Back Request.”

You’ll get a full refund of your plan and any add-on services, regardless of how many calls you have used, up to $1,000. Note: Any calls over your plan quota (“overage”) are not included in the money-back guarantee.

Do I have to sign a contract to begin an outreach campaign?

Smith.ai is a pay-as-you-go service.

This means there aren’t any long-term contracts. You pay for the outreach campaign plan each month. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. And we will miss you.

Can I change my outreach campaign plan?

Yes, at any time. We make it easy. If you would like to change your plan, just email support@smith.ai. Your new plan will start on the billing date for the next month.

Can you display my caller ID when making outreach calls?

Yes, outreach campaign calls can present as coming from your business phone number, as long as caller ID is enabled on your plan. This is particularly useful for potential and existing clients who may already have your number in their phone.

In addition, if you purchase multiple local phone numbers, we can automatically use the phone number that matches your call recipients' area code.

Why do you bill by the call instead of per-minute or per-hour?

Billing per call saves you money, and there’s no mystery accounting involved. You’re trusting us to represent you. You wouldn’t rush a client off the phone and we don’t either.

Why do you require a 2-call minimum per recipient?

On average, less than 50% of calls are answered, and that statistic isn’t improving as time goes on. Our goal is to maximize the call-connection rate as that gets us closer to achieving your campaign goals. A minimum of 2 calls per recipient is required, but even greater frequency is likely to improve outcomes.

Are outreach campaigns cost effective?

Even our most expensive plan, the Pro plan, is about $40,000 less than the yearly salary of an in-house sales representative, intake specialist, or business development associate. Plus, we have capabilities they don’t, thanks to our advanced technologies and AI. Even if you’re not considering hiring in-house, the cost of not following up with potential clients, donors, and other individuals is typically far greater than the cost of our plans. So, too, is your own time better suited to other high-level tasks than making outreach calls many times over. Give us a try and experience our services for yourself.

Can I limit the calling hours if I don’t want outreach calls to be made 24/7?

No problem. Just tell us what hours you want us to make calls, and we’ll place calls only during those times, taking your time zone into consideration. We can also adjust the hours during which we attempt transfers to you and your staff, whether or not we’re calling 24/7. Note also that you can set different hours for outreach campaign calls than the hours set for your Virtual Receptionist plan, if you have both plans active.

I have staff. Will they each need separate accounts?

No, your employees don't need their own accounts. We can transfer calls to their individual lines (such as attorneys in a law firm or IT consultants in the field). We offer transfer destinations for this purpose.

Is a Virtual Receptionist plan required when I sign up for an Outreach Campaigns plan?

No, but consider that outreach campaigns tend to increase inbound call volume, so we do recommend signing up for our Virtual Receptionist service in order to limit phone interruptions to you.

Can I sign up for a term longer than 1 month?

Yes, and you can save money when you do. We offer semiannual plans at a 5% discount and annual plans at a 10% discount, both of which require upfront payment.

Do you offer discounted plans?

Yes, we care about our community. We offer significantly discounted plans for businesses affected by COVID-19 and other natural disasters. For more information, please contact us.