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24/7 AI RECEPTIONISTS
AI Receptionist for contractors
Smith.ai AI receptionist handles your calls with custom prompts tailored to your business needs, schedules estimate appointments directly, and seamlessly escalates to human support when needed.
Incoming calls are unpredictable
Calls come in, but you’re not always available to answer them. We can capture and screen callers, book appointments, and log details instantly in your systems. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate project manager or field supervisor.
Focus on the Job Site While AI handles the Calls.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential project information through structured intake questions. By collecting key information upfront — such as project type and scope (residential or commercial), specific work needed (renovation, repair, new construction, or maintenance), timeline and deadline requirements, budget range, property location and access details, permit or licensing requirements, and material preferences or existing conditions — the system helps identify and prioritize qualified leads based on your contracting specialties and crew availability.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics gives your business the competitive edge
Make better business decisions with real-time call data, visualized in every Smith.ai customer dashboard. Every call summary is enriched with metadata—actions completed, caller disposition, priority, relevance, call recording & transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy through our AI-powered analytics.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“We're so happy with Smith.ai. Their customer obsession matches how we strive to deliver for our window-treatment and awning customers.”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
- Dedicated implementation team that ensures perfect setup from day one
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best home and office contractor answering services do much more than pick up phone calls and take messages for contractors. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from home and office contractors.
How does Smith.ai AI receptionist handle complex scheduling scenarios for contractor businesses?
What are the benefits of integrating Smith.ai with a contractor's existing CRM and scheduling systems?
How does Smith.ai balance AI efficiency with human support in handling sensitive customer service scenarios?
What kind of data can contractors expect to receive in Smith.ai call summaries and dashboards?
How does Smith.ai cost-saving compare to an in-house receptionist, and how does it impact overall contractor business productivity?
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