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24/7 AI RECEPTIONISTS
Receptionist service for property managers
The AI Receptionist from Smith.ai handles calls 24/7, screens tenants, manages maintenance requests, and provides intelligent call analytics.
Tenant calls never stop coming
Calls come in when you're showing properties, handling maintenance emergencies, or meeting with property owners. We capture leads, schedule viewings, handle tenant requests, and log details instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, rental inquiries and maintenance issues never hit voicemail.
Manage properties while AI handles the calls
The AI Receptionist from Smith.ai greets every caller professionally and captures essential information through structured intake questions. By collecting key details upfront — such as rental requirements, budget range, move-in dates, maintenance issues, and tenant screening information — the system helps identify and prioritize qualified prospects and urgent tenant needs based on your properties and procedures.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics give your property management firm the lead
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track rental patterns, maintenance trends, and tenant satisfaction through historical tables and charts to predict occupancy rates, operational costs, and ROI with superior accuracy through our AI-powered analytics.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“Smith.ai exceeds my expectations at every turn, working with a very customized script for a very personal customer experience.”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best property management answering services do much more than pick up phone calls and take messages for property managers. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to appointment scheduling services, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from property management business owners and partners.
How does the AI Receptionist from Smith.ai enhance tenant communication for property management companies?
What are the advantages of using AI-enhanced call handling over hiring in-house receptionists for property management?
How can property managers integrate the services from Smith.ai with their current property management software?
In what ways does the 24/7 availability of the service from Smith.ai contribute to capturing more leads and increasing productivity?
What specific AI features or human support options does Smith.ai offer to handle emergency and after-hours calls?
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