Property management answering service

Smith.ai's property management answering service answers calls, screens tenants & handles maintenance appointments. We can even collect rent for you.
A property manager evaluates a home layout on a computer.

Incoming calls are unpredictable.

Calls come in, but you're not always available to answer them. If you are occupied helping a tenant or showing a property to a prospective renter, you can be confident your calls are being answered by a live receptionist. Nothing is worse than your important maintenance calls or emergency calls going to voicemail. Not only does our telephone answering service make sure someone is always there to help answer incoming calls, we also screen leads, book appointments, collect payment, and log details instantly in your systems.

Monitor properties while we handle the calls.

While you are out fulfilling maintenance requests or in the middle of a property maintenance emergency, our virtual receptionists will be there to help any current tenants or help funneling potential tenants through your sales cycle. You can finally put your cell phone down and build your business without worrying about any missed calls or business opportunities.

We provide 360-degree coverage to manage both your inbound and outbound customer engagement.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more

Capture and book appointments with 24/7 Live Chat.

Managing properties is time-consuming. Our 24/7 call answering service with live agents respond instantly to chats and texts, so new online leads are converted while you stay focused on important work.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
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Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Trusted by 3,000+ businesses

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“Smith.ai exceeds my expectations at every turn, working with a very customized script for a very personal customer experience.”
Heidi Thompson
Lifeguarding Legacies

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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end-to-end integrations

We play well with your legal software

All activities — from calls and chats to appointments and payments — logged in your firm's preferred software.
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Affordable plans for every budget.