New! AI Receptionist Now Integrates with ServiceTitan

Time is money in the trades. Every minute spent manually copying call summaries or creating customer profiles is time you could be booking more jobs. That’s why we’re excited to announce a powerful new integration between AI Receptionist from Smith.ai and ServiceTitan.

Now, ServiceTitan users can connect their CRM with Smith.ai to fully automate call handling and lead management — no manual data entry required.

AI Receptionist + ServiceTitan: Automated efficiency

When you connect your ServiceTitan account to Smith.ai, AI Receptionist does the work for you: 

• Create new customer records in ServiceTitan when a new lead calls
• Match calls to existing customers to keep records up to date
• Automatically log call recordings and summaries in the appropriate customer profile
• Schedule new appointments with ServiceTitan’s Scheduling Pro

How to get started

Follow our guide for connecting the ServiceTitan integration: How to Connect Your ServiceTitan Account to AI Receptionist

Work smarter, grow faster 

You already rely on ServiceTitan to power your scheduling, dispatch, and CRM. With Smith.ai integrated, every call is answered 24/7 by a receptionist — whether AI or human-first — that handles intake, books appointments, and ensures your ServiceTitan records are accurate and up to date, all without your team lifting a finger. That means fewer admin tasks, faster follow-ups, and more closed jobs.

You chose ServiceTitan to streamline your business. Now, with AI Receptionist from Smith.ai, you can get one connected workflow for 24/7 inbound call handling, appointment scheduling, and round-the-clock human availability. We’ve got the tools you need to run a successful business — and ten years of call handling expertise to back it up

To learn more, book a demo today.