24/7 AI RECEPTIONISTS

AI Receptionist service for franchise owners

The AI Receptionist from Smith.ai becomes your franchise's partner, handling calls 24/7 with AI-first efficiency and human support. Answer calls, chats, and texts around the clock — improving speed-to-lead and response times while you focus on growing your franchise.

Get work done while the AI Receptionist handles the calls

There's too much work for a franchise owner to do, especially as you're getting off the ground — and you can't delegate expert work. The AI Receptionist from Smith.ai becomes a part of your franchise operations, handling screening incoming calls and appointment scheduling, with human support for escalations when complex situations arise.

Quality leads will grow your business

You only get one chance to make a first impression. The AI Receptionist from Smith.ai with human support plays a vital role in welcoming customers to your business. Plus, 24/7 responses maximize the advantage of your franchise brand. Our AI-first service responds outside of your normal business hours, so you never miss a potential customer.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

An extension of your office

Our virtual receptionists qualify new leads, schedule appointments, make outbound calls, accept payments, log notes in your CRM, send follow-up messages, and much much more. Instead of having an employee doing these routine tasks, you can now have them focus on the other important functions of your growing company, whether it be customer service, marketing, or financial.

24/7 web chat and texts

Prospective clients come to your website with questions. With 24/7 live chat, we can respond in seconds and turn website visitors into clients. Plus, we can answer your texts as well.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads that are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Intelligent call analytics give your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.

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Smith.ai is trusted by 4,000+ businesses

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4.7 stars
“Smith.ai is our inbound sales team. Having a trained and personable voice transforms our ability to answer the phone and convert callers to clients.”
Jeremy Treister
CMIT Solutions - Chicago Downtown

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Dedicated implementation team that ensures perfect setup from day one.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
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END-TO-END INTEGRATIONS

We play well with your software

Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.
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Frequently asked questions

The best answering services for franchises do much more than pick up phone calls and take messages for executives, managers, and staff. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of franchises.

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Affordable plans for every budget.