Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

What are Digital Receptionists? Main Features and Benefits

June 8, 2025
What are Digital Receptionists? Main Features and Benefits
Discover how digital receptionists streamline operations, reduce costs, and enhance customer service with 24/7 availability and AI precision.
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Overview of Real-Time Speech Analytics for Small Business

June 8, 2025
Overview of Real-Time Speech Analytics for Small Business
Learn how real-time speech analytics helps business owners balance work and family life. Enhance customer service, boost sales, and improve operational efficiency with immediate insights
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Call Center Voice AI: Enhancing Customer Service Operations

June 6, 2025
Call Center Voice AI: Enhancing Customer Service Operations
Discover how call center voice AI is streamlining operations, enhancing efficiency, and elevating customer satisfaction in today's dynamic customer service landscape.
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Essential Marketing Agency Software: A Strategic Guide to Selecting the Right Tools

June 5, 2025
Essential Marketing Agency Software: A Strategic Guide to Selecting the Right Tools
Discover top marketing agency software for 2025. Enhance efficiency, client satisfaction, and operational success with AI-driven tools tailored for modern agencies.
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10 Strategies to Build a Strong Online Reputation for Your HVAC Business

June 5, 2025
10 Strategies to Build a Strong Online Reputation for Your HVAC Business
Boost your HVAC business with proven strategies for a stellar online reputation. Increase visibility, customer base, and revenue with trust-building techniques.
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Top 10 Best CRM Software for Small Business in 2025

June 5, 2025
Top 10 Best CRM Software for Small Business in 2025
Discover the top 10 CRM systems to streamline customer interactions and boost revenue. Elevate your business with tailored insights and automation.
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The Ultimate Guide to Mortgage Business Software

June 5, 2025
The Ultimate Guide to Mortgage Business Software
Discover how mortgage CRM software streamlines operations, enhances experiences & boosts efficiency. Transform your lending process with our comprehensive guide.
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Essential Software for a Modern Salon Business

June 5, 2025
Essential Software for a Modern Salon Business
Enhance client connections and streamline operations with the best communication software for modern salons. Boost efficiency, reduce no-shows, and grow business.
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What are Virtual Agents? 15 Ways Businesses Can Use Them

June 4, 2025
What are Virtual Agents? 15 Ways Businesses Can Use Them
Most companies build AI agents wrong. Learn the secret behind successful AI customer service - smart AI that knows when to be dumb and let humans take over
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The Catering Business Software That Makes $15,000 Calls Impossible to Miss

June 4, 2025
The Catering Business Software That Makes $15,000 Calls Impossible to Miss
Discover catering business software that ensures you never miss a $15,000 call. Boost efficiency and streamline operations for maximum profitability
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