Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Complete Guide to E-Commerce Software in 2025

July 14, 2025
Complete Guide to E-Commerce Software in 2025
Compare top e-commerce platforms for 2025. Find the best option for your business needs, budget, and growth. Without the tech overwhelm
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How to Use AI for Your Marketing Agency

July 14, 2025
How to Use AI for Your Marketing Agency
Discover how top agencies use AI to boost ROI, personalize at scale, and automate lead conversion—while cutting costs and staying always-on
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How Car Dealerships Use AI to Drive REAL Growth

July 7, 2025
How Car Dealerships Use AI to Drive REAL Growth
Uncover how AI is revolutionizing the car dealership experience, helping forward-thinking dealers enhance customer engagement, streamline operations, and drive sales
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How to Implement Voice Response Software [Full Guide]

July 7, 2025
How to Implement Voice Response Software [Full Guide]
Explore how to strike the right balance between automation and human interaction in voice response systems to improve customer experience without losing empathy
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How Conversational AI Transforms BPO Operations

July 7, 2025
How Conversational AI Transforms BPO Operations
Discover how conversational AI is reshaping BPO operations by automating workflows, reducing costs, and enhancing customer service at scale
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Integrating AI Communication into Your IT Services Business Strategy

July 7, 2025
Integrating AI Communication into Your IT Services Business Strategy
Learn how to seamlessly integrate AI communication tools into your IT solutions strategy to boost efficiency, streamline support, and future-proof your tech stack
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Automate Your Sales Prospecting: A Complete Implementation Guide

June 29, 2025
Automate Your Sales Prospecting: A Complete Implementation Guide
Discover how to build an effective automated sales prospecting system that balances efficiency with personalization.
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AI Voice Assistants: Scaling Customer Service Without Adding Staff

June 29, 2025
AI Voice Assistants: Scaling Customer Service Without Adding Staff
This comprehensive guide explores how AI voice assistants can transform business customer service operations.
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Building an Effective Sales Workflow: 7 Steps to Success

June 29, 2025
Building an Effective Sales Workflow: 7 Steps to Success
A comprehensive guide to creating and implementing a streamlined sales workflow that automates routine tasks.
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Bridging the Gap: Software Sales and Marketing Integration

June 29, 2025
Bridging the Gap: Software Sales and Marketing Integration
Discover how integrating software sales and marketing strategies can streamline customer interactions, improve response times, and drive business growth.
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