Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Should I List Prices on My Website or Ask Customers to Contact Me?

April 9, 2025
Should I List Prices on My Website or Ask Customers to Contact Me?
Discover the pros and cons of displaying prices online. Learn key insights from industry experts on pricing transparency affecting trust and sales.
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How do you Increase Appointments for a Small Business?

April 9, 2025
How do you Increase Appointments for a Small Business?
Discover proven strategies to boost appointment bookings for small businesses, driving growth and increasing revenue. Implement effective management today.
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How do I set up an effective phone system for a small team?

April 9, 2025
How do I set up an effective phone system for a small team?
Discover step-by-step strategies to implement efficient and scalable phone systems tailored for small teams. Enhance communication and cut costs!
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How Can I Get More Google Reviews for My Local Business?

April 9, 2025
How Can I Get More Google Reviews for My Local Business?
Boost your business visibility with top strategies to gain more Google reviews. Discover effortless ways to enhance your local search ranking today!
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Call Center Services | Traditional vs AI-Backed Solutions

April 9, 2025
Call Center Services | Traditional vs AI-Backed Solutions
Discover how AI-backed call centers stack up against traditional solutions and find the right fit for your business with our comprehensive guide on call center services.
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Lead Management: Strategies for Small to Medium Business Success

April 8, 2025
Lead Management: Strategies for Small to Medium Business Success
Unlock higher conversion rates with effective lead management. Explore strategies for small to medium business success, boosting sales & improving customer loyalty.
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Maximize Efficiency with Automated Virtual Receptionist Solutions for Small Businesses

April 7, 2025
Maximize Efficiency with Automated Virtual Receptionist Solutions for Small Businesses
Elevate your small business operations with an automated virtual receptionist. Ensure 24/7 service, seamless call management, and enhance customer experience.
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Proven Strategies to Improve First Call Resolution in 2025

April 7, 2025
Proven Strategies to Improve First Call Resolution in 2025
Discover effective methods to improve first call resolution rates in 2025, enhancing customer satisfaction and operational efficiency for your business.
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Inbound Call Centers: A Complete Guide for Growing Businesses

April 7, 2025
Inbound Call Centers: A Complete Guide for Growing Businesses
Boost your business with AI-powered inbound call centers. Learn how advanced solutions can enhance customer satisfaction, from service inquiries to sales
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BPO Contact Centers vs Traditional Call Centers: Which is Better

April 6, 2025
BPO Contact Centers vs Traditional Call Centers: Which is Better
Learn the differences between BPO contact centers and traditional call centers to understand which model can better serve your growing business needs.
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