New! Voice Customization for AI Receptionist

2025-05-14

Your receptionist represents your business in each interaction — not just in the information they share, but in the way they speak to your callers. Now it's easier than ever to turn every incoming call into an extension of your brand with new voice customization options, now available for AI Receptionist from Smith.ai.

Set the right tone for every call

Choosing a voice that reflects your brand builds trust with your callers by providing an experience that meets—or exceeds—your customers' expectations.

AI Receptionist now offers a diverse range of conversational voices, allowing you to tailor your call handling to better reflect your brand identity, industry, and customer preferences. Customize how your AI Receptionist sounds, from gender to tone and even speed of speech. Whether you want each call to feel professional and polished, warm and friendly, or casual and approachable, you’ll find a voice that makes the right impression.

Sound like your business — not just any business

As a potential client considers hiring your services, hearing the right tone of voice on the other end of the phone can mean the difference between a new booking and a call to your competition.

For example, a person inquiring about a day spa’s massage rates will expect a greeting that's friendly and calm, while a voice that’s too bold, gruff, or buttoned-up could leave them feeling hesitant to make an appointment. In the case of a plumber, electrician, or water damage restoration business, that same relaxed vocal tone could leave callers questioning that provider’s sense of urgency—or even competence.

No matter what industry you’re in, there’s an AI Receptionist voice to fit your needs.

Hear how the same greeting takes on a new feel depending on the voice you choose:

Establish trust with Ava

Ava delivers a calm, confident greeting that’s perfect for law firms, financial services, or any business where professionalism builds trust from the first word.
0:00
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1:46

Evoke care with Jasmine

Jasmine brings warmth and approachability to every call—ideal for salons, wellness providers, or service businesses that prioritize personal connection.
0:00
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1:45

Engage casually with Marcus

Marcus brings a relaxed, down-to-earth energy to every call—ideal for home services, creative studios, or modern brands that value authenticity.
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1:49

How it works

Easily browse the voice options within your Smith.ai dashboard and preview how each voice sounds using your current call greeting. Clear labels and descriptions highlight each voice’s unique traits, helping you select the right voice in less time.

Found a voice that feels right, but wish it spoke a tad bit faster or slower? You can even adjust the speed of speech to better suit your needs. When you're satisfied with the sound, save to apply your changes to all calls—instantly.

Trust Smith.ai to represent your business

First impressions are critical, and you don’t have time to sift through dozens of voice options to find the right fit. We help you choose the right voice for your business fast, so you can set your calls up for success and get back to the grind.

With AI Receptionist, you get 24/7 inbound call handling, appointment scheduling, flexible call routing, lead qualification, client intake, custom greetings, up to 50 FAQs, and 24/7 escalation to human virtual receptionists. We provide the tools you need to run a professionally branded business.

Create your AI Receptionist today, or schedule a consultation to learn more.

Tags:
AI Receptionist
AI
Product Updates
Written by Danielle Whyte

Danielle Whyte is a marketing assistant at Smith.ai.

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