CAPTURE MORE WEBSITE LEADS

Live chat answering services 24/7

Generate more inbound leads. Our live chat answering service uses North America-based virtual receptionists to handle all of your incoming messages, 24/7.

Increased marketing ROI

Website visitors who use web chat are 2.8x more likely to convert than those that don’t. Capture more web leads and get more from your marketing with 24/7 live chat.

Scheduled appointments

We don’t just take contact information from your web chat leads. We’ll screen, intake, and schedule prospects on the calendar you already use. Take the conversation offline with qualified leads.

Website visitors who use web chat are 2.8x more likely to convert than those who don’t.

Integrates with your CRM

Chat transcripts and contact information are automatically logged in your CRM. Follow up with new leads faster and easier when your systems are synced.

Live agents backed by AI chat

The agents who staff your website chat are assisted by AI technology for faster, more accurate responses and streamlined lead qualification. Plus, we offer real-time English-Spanish translation.

Complete Human Coverage When You Need It

Prefer 100% live agents? We've got you covered.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide:

  • Dedicated human agents trained specifically on your business and industry.
  • True 24/7 coverage with live professionals, never voicemail or automated systems.
  • Complete call handling including complex scheduling, detailed note-taking, and sensitive conversations.
  • Seamless CRM integration with the same advanced features as our AI plans.
  • Custom call instructions tailored to your exact preferences and procedures.
  • Professional representation that sounds like an extension of your in-house team.

Smith.ai is trusted by 3,000+ businesses

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“A solo lawyer thrives by embracing technology. We say we’re open 24 hours and, functionally, we are.”
Alexis Austin
Right Law Group

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
  • Dedicated implementation team that ensures perfect setup from day one.
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END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

Frequently asked questions

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Affordable plans for every budget.