Temporary receptionist & front desk service

The best solution to support your front desk receptionists.

Get professional receptionist skills when you need them without hiring a new receptionist.

Friendly professionals answer calls 24/7

Our friendly, professional receptionists, based in the U.S. and Mexico, answer your inbound calls with a smile and keep your clients happy. We can cover your front desk 24/7 while your in-house staff is away. As a business owner, it is essential to take advantage of any opportunity you can get. All missed calls are missed opportunities. By utilizing our phone answering service, you can be confident that a live agent is answering your incoming calls, screening and nurturing leads. Not only will your customers have a line of communication with your business outside of your regular office hours, you'll be able to focus on other tasks that add value to your business.

Schedule and confirm appointments

No need to hire a receptionist for scheduling and appointment setting. We can make bookings with new leads and current clients, on the calendar you already use.

Even with a full-time in-house receptionist, over 62% of calls go to voicemail or are left unanswered.

Update CRM and calendar

Since we integrate with many popular CRMs and calendars, plus Zapier, we can log communications and schedule appointments just like your full-time front desk receptionist does.

Process client payments

Our live receptionist can also take payments on behalf of your business. Using your payment system, like PayPal or LawPay, we can charge for consultations or call to collect on due or overdue invoices.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
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Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Detailed call intelligence gives you the upper hand

Leverage real-time historical call data displayed in Smith.ai’s convenient online dashboard to predict business growth and costs, and make better business decisions with superior accuracy. Access everything that happened on a call, including receptionist’s notes and metadata such as actions completed, caller disposition, priority, relevance, and much more.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Trusted by 3,000+ businesses

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4.6 stars
“I’m really grateful for how much Smith.ai has done to elevate my practice and make my life easier. To me, they’re more than just an answering service. They really do assist with scheduling, follow-ups, and providing a stellar client experience. I appreciate their service and will continue to refer my friends to them!”
Christine Schafer
The Legacy Law Firm

TALK TO OUR TEAM of experts

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Frequently asked questions

The best virtual receptionist and chat services do much more than pick up phone calls, answer chats, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need live staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our temporary receptionist and front desk services, specifically.

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