SUPPORT YOUR IN-HOUSE TEAM

Temporary Answering Service with 24/7 AI-first Receptionists

Get professional AI receptionist capabilities when you need them — without hiring a full-time staff member. The AI Receptionist from Smith.ai handles all your call-answering needs with human assistance available for escalation, so your team can stay focused on high-value work.
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AI-first call handling with human assistance available 24/7

Our AI Receptionist answers inbound calls with professional, natural conversation while North America-based agents provide assistance for complex situations and escalations. Missed calls are missed opportunities; with Smith.ai, every caller connects with intelligent AI-first technology that can screen and nurture leads any time while you're busy or out of the office.

Schedule and confirm appointments

No need to hire a receptionist for scheduling. The AI Receptionist from Smith.ai books new leads and current customers directly on the calendars you already use, handling appointments swiftly in two to three minutes with minimal friction.

Even with a full-time in-house receptionist, over 62% of calls go to voicemail or are left unanswered.

Update CRM and calendar automatically

Because we integrate with many popular CRMs and calendars, plus Zapier and Make, our AI technology can log communications and schedule appointments seamlessly, just like your full-time front-desk receptionist but with enhanced efficiency and consistency. Custom AI prompts and flexible instructions ensure the system adapts perfectly to your unique workflow and business requirements.

Process customer payments securely

The AI Receptionist from Smith.ai can also take payments on behalf of your business. Using systems like PayPal or LawPay, we can charge for consultations or collect on due invoices, with human agents handling complex payment-sensitive information when needed.

Complete Human Coverage When You Need It

Prefer 100% live agents? We've got you covered.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide:

  • Dedicated human agents trained specifically on your business and industry.
  • True 24/7 coverage with live professionals, never voicemail or automated systems.
  • Complete call handling including complex scheduling, detailed note-taking, and sensitive conversations.
  • Seamless CRM integration with the same advanced features as our AI plans.
  • Custom call instructions tailored to your exact preferences and procedures.
  • Professional representation that sounds like an extension of your in-house team.

Detailed call intelligence gives you the upper hand

Leverage real-time historical call data in the Smith.ai dashboard to predict growth and costs, and make better decisions with superior accuracy. Access everything that happened on a call, including AI conversation analysis, completed actions, caller disposition, priority, relevance, and more. Our AI technology captures comprehensive data from each interaction, typically lasting two to three minutes, providing valuable business intelligence with white-glove setup ensuring optimal configuration for your needs.

Smith.ai is trusted by 5,000+ businesses

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4.7 stars
“I’m really grateful for how much Smith.ai has done to elevate my practice and make my life easier. To me, they’re more than just an answering service. They really do assist with scheduling, follow-ups, and providing a stellar client experience. I appreciate their service and will continue to refer my friends to them!”
Christine Schafer
The Legacy Law Firm
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TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

  • Custom AI prompts engineered for your industry, terminology, and workflows.
  • Intelligent call handling with seamless human escalation.
  • Native CRM integration with your existing tech stack.
  • Dedicated implementation team that ensures perfect setup from day one.
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END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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Frequently asked questions

The AI Receptionist from Smith.ai functions as an ideal temporary answering service solution, providing professional call coverage during staff vacations, lunch breaks, busy seasons, or unexpected absence periods. Our AI technology ensures consistent service quality whether you need coverage for a few hours or several weeks, with human assistance available for escalation when situations require additional support.

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Why should my business use temporary receptionist from Smith instead of just hiring in-house staff or a call center?
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