Danielle Whyte

Over the past several months, Smith.ai has shipped four features that, together, change the landscape of AI call handling. Each one addresses a specific moment in the lifecycle of a call. Together, they define what a well-handled call looks like for you and your callers, from the first word to the moment the line goes quiet.

AI Receptionist helps you build a strong foundation for call handling with a more complete FAQ library.

Improve call experience for your clients and your team with warm transfers.

Imagine data from every incoming call neatly organized in your CRM — no extra clicks required. AI Receptionist now integrates with Zoho, so you can spend less time on manual data entry and focus on closing deals.

Field service pros, are you ready to say goodbye to manual data entry so you can focus more on serving your clients? From leaky faucets to complete HVAC installation, picture every inbound call automatically logged with AI Receptionist’s latest integration: Housecall Pro. 

Pipedrive users, say hello to even smoother sales growth. AI Receptionist now integrates seamlessly with your Pipedrive account for effortless customer management and conversion.

The Smith.ai AI Receptionist integration with Lawmatics automatically captures caller information, qualifies leads, and updates client records in Lawmatics in real time — eliminating manual data entry for law firms.

Managing client communications and casework is no small feat — especially when every missed call could mean a missed opportunity. That’s why we’re excited to announce that AI Receptionist — our AI-first call answering and intake solution — is now directly integrated with Filevine, a leading legal case management platform. Smith.ai is Filevine’s preferred partner for 24/7 call answering and intake services, and with this new integration, we’re making it easier than ever for attorneys to capture and qualify leads around the clock. 

As your business grows, so does the volume of incoming calls. But when some of those callers are unqualified leads, it takes time away from the ones who truly need your services. We've developed a solution that makes lead screening even more precise, so your focus is squarely on well-qualified leads. Introducing yes/no custom qualification questions — a powerful new addition to AI Receptionist. Now, you can more extensively personalize the lead-screening process that our AI follows.

HubSpot is one of the most popular inbound marketing software providers and has, for years, integrated with Smith.ai through our virtual receptionist services. HubSpot's platform has endless resources, software, and tools to grow your business, so it's no surprise that our clients have requested that AI Receptionist integrate with it. You asked, and we listened. AI Receptionist now integrates with HubSpot, allowing for more streamlined workflows between your calls and your HubSpot account. Data management and client follow-up just got a lot easier!