
The AI Receptionist from Smith.ai answers your calls and gathers relevant information from leads and clients using intelligent call handling with human oversight. The system follows your customized instructions about whether to transfer a call, ensuring every interaction receives appropriate attention.
With your qualified caller on hold, our professional agents connect with you to verify availability for the transfer. Your callers will never hit voicemail because our AI-enhanced system confirms you're ready to take the call.

Our AI Receptionist plans include one and five transfer destinations at no extra charge (depending on the plan). If you need more, you can add them for $15/line. There's no limit, so we can intelligently route all your calls.
Don't want to be bothered with a phone call when a caller qualifies for a transfer? Request transfers by text message, Slack, or Microsoft Teams, and you can notify us whether you're available through our intelligent routing system.

Prefer 100% live agents? We've got you covered.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide:
Access to valuable lead information can be a game-changer for your sales team. With the AI Receptionist from Smith.ai offering you access to real-time call data, detailed AI-generated call summaries, and more, your team will be equipped with all the information they need to turn a lead into a client. And with our call recording & transcription, your team has access to the entirety of the conversation so they can get the full picture.


Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
