Multimedia business unlocks a whole new audience

Yolanda Nollie’s phone was ringing off the hook. As her multimedia business grew, led by her podcast, she had inquiries coming in from talent, bookers, and advertisers — and was left to field those calls alone. She found herself getting frustrated as more and more time was spent on the phone and not on building her new media business. 

She searched online for a solution featuring “the right professional virtual services, including outbound calls and appointment setting to Google Calendar.” She found Smith.ai. She needed the best, and Smith.ai’s five-star Google My Business rating gave her confidence that she’d have it. Even better, Smith.ai made the set-up quick and painless. “I loved that they took the time to walk me through the onboarding process, and they always handle my calls professionally.” 

Once she started having Smith.ai receptionists answer calls, she knew she wanted more. We now book appointments, coordinate her conference calls, and log call notes in her CRM. She feels just like she has a receptionist in her own office.