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Multimedia business unlocks a whole new audience
More conversations keep business booming
Americans are consuming nearly half of their media online, and that number was growing fast even before 2020. Such explosive growth poses a challenge for artists and business owners: You need to be available to audiences and advertisers who expect constant engagement, but every minute you spend replying to calls and messages takes time away from content production. Don't try to go it alone — Smith.ai can help.
The Radio & TV Entertainment AM/FM Podcast Show
Winter Park, Florida
The problem
Growing podcast struggling to book appointments with talent and advertisers
Our solution
Better operational efficiency with 24/7 phone answering
Yolanda Nollie’s phone was ringing off the hook. As her multimedia business grew, led by her podcast, she had inquiries coming in from talent, bookers, and advertisers — and was left to field those calls alone. She found herself getting frustrated as more and more time was spent on the phone and not on building her new media business.
She searched online for a solution featuring “the right professional virtual services, including outbound calls and appointment setting to Google Calendar.” She found Smith.ai. She needed the best, and Smith.ai’s five-star Google My Business rating gave her confidence that she’d have it. Even better, Smith.ai made the set-up quick and painless. “I loved that they took the time to walk me through the onboarding process, and they always handle my calls professionally.”
Once she started having Smith.ai receptionists answer calls, she knew she wanted more. We now book appointments, coordinate her conference calls, and log call notes in her CRM. She feels just like she has a receptionist in her own office.
“I would not change a thing. Smith.ai always provides great service to our show.”
The Radio & TV Entertainment AM/FM Podcast Show is a podcast about the entertainment industry and the flagship of Yolanda Nollie’s media company. She hosts, produces, and promotes her show, forging relationships with advertisers to lend her voice to their message. Yolanda knew that taking her show and her company to the next level required a smart, adaptable receptionist service that would grow with her business. When she went looking for the best, she found Smith.ai.
Smith.ai is a superior 24/7 call answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers. We will help save you money and time, give your clients the personalized attention they deserve (don’t we all prefer to talk to a human!), and find more qualified leads (bye-bye spam calls).
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