Engage with customers and convert website visitors into leads using live chat. Compare service providers to Smith.ai.

Ngage

✓

$100 setup fee

✕

✕

✓

✓

✕

✕

✕

✓

Variable

Per lead
($35)

Apex Chat

FREE

FREE

✓

FREE

Per relevant chat
($5-10)*

Lead qualification

Setup fee

Base pricing

$200

Per qualified lead
($20)

Smith.ai

Mobile-optimized

Custom branding

Bilingual agents

CRM integration

Canned responses & business FAQ

AI-enhanced workflows & answers

Appointment scheduling

Additional seats

AI-driven technology

Staffed by live agents 24/7

Real-time language translation

New client intake

Text answering

Facebook Messenger integration

N/A

✓

✓

✓

✓

✓

✓

N/A

✕

✓

✕

✕

✓

✓

✓

✓

✓

✓

✓

✓

✕

N/A

✓

✓

✕

Some

✓

✓

✓

✓

✓

✕

✕

✕

✓

✓

✓

✓

✓

✓

✓

✓

✓

Customizable chat responses

Client portal

Google Analytics integration

GDPR compliance

✓

*Starting at $0/mo with simple per-chat pricing

Compare Smith.ai Live Web Chat

to other chat services

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