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Calls, Chats & More
Virtual Receptionists
24/7 phone answering, intake & scheduling
Web Chat & Messaging
24/7 staffed chat, SMS & social messaging
For Businesses
How It Works
High-touch + high-tech with live agents & AI
What We Do
Frontline staff for sales & support
Client Reviews
5-star testimonials since 2015
Features
24/7 Answering Service
24/7 Website Chat
Lead Screening & Intake
Appointment Scheduling
Bilingual Call Answering
Sales Development
See all features ⟶
For Partners
Partner Programs
Paid Influencer Program
Affiliates & Referral Programs
Resellers
Wholesale
Integrations
Partner Testimonials
Who We Serve
Industry
Legal & Law Firms
Education & Enrichment
IT & Managed Services
Finance & Accounting
Software & SaaS
E-Commerce & Retail
Media & Entertainment
Car Dealers & Repair
Hiring & Staffing
Medical & Wellness
Construction & Design
Landscape & Garden
General Contractor
Pet Services
Company Type
Solo Business
Small Business
Mid-Market
Enterprise
Franchise Owners
Agency
Consulting Firms
Case Studies
Friendly First Impressions
Rapid Sales Expansion
Lead Screening & Spam Blocking
Productivity in a Crisis
After-Hours Support
Industries
Legal & Law Firms
IT & Managed Services
Software & SaaS
Media & Entertainment
Hiring & Staffing
Construction & Design
General Contractor
Education & Enrichment
Finance & Accounting
E-Commerce & Retail
Car Dealers & Repair
Medical & Wellness
Landscape & Garden
Pet Services
Company Types
Solo Business
Small Business
Mid-Market
Enterprise
Franchise Owners
Agency
Consulting Firms
Case Studies
Friendly First Impressions
Rapid Sales Expansion
Lead Screening & Spam Blocking
Productivity in a Crisis
After-Hours Support
Resources
Support & Training
Blog & News
Press Room
Smith.ai Academy
Developer API
Featured Topics
Full-time vs. Virtual Receptionists
Using Smith.ai for Lead Qualification & Intake
Essential Tech for Remote Law Firms
Careers
Pricing
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Call/text (650) 727-6484
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Overview
Pricing
Features
Comparison
Free chatbot
Engage with customers and convert website visitors into leads using live chat. Compare service providers to Smith.ai.
Ngage
✓
$100 setup fee
✕
✕
✓
✓
✕
✕
✕
✓
Variable
Per lead
($35)
Apex Chat
FREE
FREE
✓
FREE
Per relevant chat
($5-10)*
Lead qualification
Setup fee
Base pricing
$200
Per qualified lead
($20)
Smith.ai
Mobile-optimized
Custom branding
Bilingual agents
CRM integration
Canned responses & business FAQ
AI-enhanced workflows & answers
Appointment scheduling
Additional seats
AI-driven technology
Staffed by live agents 24/7
Real-time language translation
New client intake
Text answering
Facebook Messenger integration
N/A
✓
✓
✓
✓
✓
✓
N/A
✕
✓
✕
✕
✓
✓
✓
✓
✓
✓
✓
✓
✕
N/A
✓
✓
✕
Some
✓
✓
✓
✓
✓
✕
✕
✕
✓
✓
✓
✓
✓
✓
✓
✓
✓
Customizable chat responses
Client portal
Google Analytics integration
GDPR compliance
✓
*Starting at $0/mo with simple per-chat pricing
Compare Smith.ai Live Web Chat
to other chat services
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CUGIC
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LiveAdmins
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OctaChat
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Ngage
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ApexChat
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SupportHunt
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Chat Metrics
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SupportNinja
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Help Desk 247
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Zenify Me
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Scorpion Connect
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Leads by Chat
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Client Chat Live
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The Chat Shop
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