HelpSquad doesnât offer all of their features at any price tier. Their âSupport Planâ ($185/mo) is required for SMS and youâll have to go all the way up to their âAll-Star Planâ ($700/mo) for dynamic pre chat. And their plans are limited by FAQ (do your leads have a limit on their questions?). At Smith.ai, unlimited FAQ, SMS, and our AI playbooks which provide dynamic prechat are included in every plan. Furthermore, our add-on features are priced so that you only pay for them if you need them. We donât force you to scale up to an unnecessarily pricey plan.
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For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Live Chat partner, over HelpSquad.