Smith.ai vs. ArtiBot

Smith.ai’s Web Chat is a complete, done-for-you solution that captures and qualifies website leads, schedules appointments, performs conflict checks, and more. We use a combination of AI and live, North America-based agents to offer a superior chat experience for businesses of all sizes, 24/7. 

Our technology ingests the data on your website and uses it to populate the chatbot. That way, the AI has access to your brand- and product-specific information — allowing us to answer questions accurately and efficiently. Our live agents can intervene and take over conversations that become complex or require a human touch. This unique combination of humans and AI working together is what makes us stand out from other chat solutions in the marketplace. 

ArtiBot is a simple chatbot designed for service-oriented websites to capture information and schedule appointments. It is not ideal for businesses that want to qualify leads, engage in conversation, or service customers. With Artibot, you also must set up and install the software yourself and let it run in the background while you hope for the best. There is no way for a customer to reach a human to ask a specific question, and the chatbot doesn’t offer conversational AI specific to your business data.

With Smith.ai, getting started is a breeze. We offer white-glove service and take care of everything. Our Onboarding team will set up your no-code playbooks, create your custom Q&A, and show you the key features of our online client dashboard — all at no additional cost. We include both our AI chatbot and 24/7 staffing by professional agents in all of our plans, allowing us to respond to any type of customer question. We also conduct the training of the chatbot, customization of your chat widget, and prepare the instructions for our agents. 

Our technology separates us further from Artibot. We have thousands of integrations with CRMs, appointment and calendaring software, and marketing automation platforms. This allows you to connect our system to yours and input data directly into your tools for better organization and management. ArtiBot only integrates with Google Calendar for appointment scheduling — causing problems if you use any other calendar program — and they have no native CRM integrations either. They only offer a Zapier integration — limiting your capabilities with their chatbot.

Clients can choose to use our Web Chat solution on its own or add on Virtual Receptionists and Outreach Campaigns for full, 360-degree coverage. Smith.ai’s AI-empowered Virtual Receptionists start at just $285/month. Our receptionists handle every call quickly and efficiently and integrate directly with your software. We also offer sales outreach. Starting at $600/month, our Outreach Campaigns are an extension of your SDR team, making outbound calls with your sales goals in mind. 

For live, North America-based agents, sophisticated AI technology, thousands of available integrations, and white-glove setup, Smith.ai is the superior choice over ArtiBot.