In-Depth Comparison

Smith.ai vs. ArtiBot

Compare features and see how businesses like yours can better capture leads and serve clients with Smith.ai Web Chat.

Smith.ai Web Chat:
The best alternative to ArtiBot

ArtiBot

costs

Money-back guarantee
14 days
Per chat price
$5-10 per relevant chat
Starting price
$140/month
$0
Setup fee
No
$0
Custom programming done for you
βœ”
✘
Seats for your staff
No seats needed
3
Terms of service
Month-to-month
Overage costs
Priced per chat at current plan

capabilities

Staffed by live agents 24/7
βœ”
✘
Text Answering
βœ”
✘
New client intake
βœ”
βœ”
AI-driven technology
βœ” Free
✘
Captures email with every conversation
βœ”
βœ”
Captures phone number if desired
βœ”
βœ”
Appointment scheduling
βœ”
βœ”
Client callbacks
βœ”
Custom branding
βœ” Free
βœ”
Mobile-optimized
βœ”
βœ”
Reporting & analytics
βœ”
Canned responses & business FAQ
βœ”
✘
Pre-chat disclaimer
βœ”
βœ”
Client portal
βœ”
βœ”
View transcript for every chat
βœ”
βœ”
White-glove setup
βœ”
✘

INTEGRATIONS

CRM integration
βœ”
✘
Zapier integration
βœ”
βœ”
Google Analytics integration
βœ”
✘
Open API
βœ”
βœ”

AI-DRIVEN TECHNOLOGY

Uses conversational AI
βœ”
✘
No code builder
βœ”
βœ”
Train chat with your data
βœ”
✘
Automated lead qualification
βœ”
βœ”
Understands user intent
βœ”
✘
Smart Q&A database
βœ”
✘

Outsourced Chat vs. Live Chat Software

Smith.ai's Outsourced Chat

Live chat software

Answers messages w/o extra staff
Yes
No, your team has to do the work
Quick one-time setup
Yes
No, do it youself
Responds immediately 24/7
Yes
Depends on your staffing
Automates lead qualification & intake
Yes
Sometimes
Can handle multiple chats with ease
Yes
Depends on your staffing
Screens spam & sales
Yes
No

Outsourced Chat vs. Chatbot Software

Smith.ai's Outsourced Chat

Chatbot Software

Staffed by live agents
Yes
No
Can provide empathy or emotional intelligence
Yes
No
Can handle complex issues right away
Yes
No
Responds immediately 24/7
Yes
Yes
Can provide a personalized experience
Yes
Yes, with extensive programming
Quick one-time setup
Yes
Depends on goals and software

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai is a comprehensive chat solution combining AI and live agents while ArtiBot is just a simple chatbot.

Smith.ai’s Web Chat is a complete, done-for-you solution that captures and qualifies website leads, schedules appointments, performs conflict checks, and more. We use a combination of AI and live, North America-based agents to offer a superior chat experience for businesses of all sizes, 24/7.Β 

Our technology ingests the data on your website and uses it to populate the chatbot. That way, the AI has access to your brand- and product-specific information β€” allowing us to answer questions accurately and efficiently. Our live agents can intervene and take over conversations that become complex or require a human touch. This unique combination of humans and AI working together is what makes us stand out from other chat solutions in the marketplace.Β 

ArtiBot is a simple chatbot designed for service-oriented websites to capture information and schedule appointments. It is not ideal for businesses that want to qualify leads, engage in conversation, or service customers. With Artibot, you also must set up and install the software yourself and let it run in the background while you hope for the best. There is no way for a customer to reach a human to ask a specific question, and the chatbot doesn’t offer conversational AI specific to your business data.

With Smith.ai, getting started is a breeze. We offer white-glove service and take care of everything. Our Onboarding team will set up your no-code playbooks, create your custom Q&A, and show you the key features of our online client dashboard β€” all at no additional cost. We include both our AI chatbot and 24/7 staffing by professional agents in all of our plans, allowing us to respond to any type of customer question. We also conduct the training of the chatbot, customization of your chat widget, and prepare the instructions for our agents.Β 

Our technology separates us further from Artibot. We have thousands of integrations with CRMs, appointment and calendaring software, and marketing automation platforms. This allows you to connect our system to yours and input data directly into your tools for better organization and management. ArtiBot only integrates with Google Calendar for appointment scheduling β€” causing problems if you use any other calendar program β€” and they have no native CRM integrations either. They only offer a Zapier integration β€” limiting your capabilities with their chatbot.

Clients can choose to use our Web Chat solution on its own or add on Virtual Receptionists and Outreach Campaigns for full, 360-degree coverage. Smith.ai’s AI-empowered Virtual Receptionists start at just $285/month. Our receptionists handle every call quickly and efficiently and integrate directly with your software. We also offer sales outreach. Starting at $600/month, our Outreach Campaigns are an extension of your SDR team, making outbound calls with your sales goals in mind.Β 

For live, North America-based agents, sophisticated AI technology, thousands of available integrations, and white-glove setup, Smith.ai is the superior choice over ArtiBot.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$140
Per month
20
Chats per month
View pricing details
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for spam or unwanted sales chats
No annual contracts or setup fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Generate more leads with chat
Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.
Jorge Morales
Specialized ECU Repair

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.