Live website chat is hardly worth outsourcing if it doesn’t do real work for you by capturing leads and increasing conversion rates. That’s why Smith.ai’s live chat agents begin with excellent customer service, which increases brand trust and conversion rates. Then, with established trust, we expertly qualify leads and schedule new consults or direct them to intake forms. You’ll end your day with an emailed list of booked leads and chat transcripts to review if/when you need them. And we can even answer texts to your business, capturing even more leads on their preferred platform.
Juvo Leads Chat claims to get you more leads, but with agents less focused on customer service and pushing heavily for contact information, you are likely to end your day with lower-quality leads who have less trust in your company. Furthermore, with no text answering service, you could miss even more prospective clients.
For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Live Chat partner, over Juvo Leads.