Gone are the days when you need weeks of planning to set up your outsourced live chat service. With Smith.ai’s proprietary technology and professional agents, you can have an amazing live web chat service set up in a day or two, and you pay nothing up front (we even have a 20-chat / 14-day free trial). LiveChat Pro’s plans are vague about setup times and costs, but their catered approach is likely to be slow to implement and expensive to maintain.
LiveChat Pro’s lowest tier is over $1100/month and they recommend that you have at least 10,000+/month visitors to your website. At Smith.ai, we believe that web chat should be affordable and accessible to small businesses, which is why our plans start at $0/month with simple per-chat pricing and no setup fees. And with our entire team of agents at your disposal, we can easily scale with you. LiveChat Pro expects notification of a marketing campaign (meaning more chat volume) two weeks in advance. We say, bring on more chats!
For predictable and affordable monthly billing, better marketing results, low starting costs, and efficient AI solutions, businesses prefer Smith.ai Live Chat over LiveChat Pro.